Service desk Coordinator - Fire & Security company

Service desk Coordinator - Fire & Security company

  • Location

    Camberley, Surrey

  • Sector:

    Fire & Security

  • Job type:


  • Salary:

    £25000 - £30000 per annum + pension and parking

  • Contact:

    Louise Shepherd

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


  • Startdate:


  • Client:


  • Consultant:


Service Desk Coordinator required

  • Seeking a skilled 'Service Desk Administrator/Coordinator'
  • To operate from my client's office in Camberley
  • Joining the main service desk team.
  • Working on a very busy service desk - described as Busy and FUN!
  • Will consider candidates from a variety of backgrounds, ideally Electronic Security but will consider candidates who have worked in a similar role working for a FM, M&E, Electrical, Mechanical, Lift companies etc.

Admin/support team looks like this:

  • 2 on main desk, rest operating within more specialist contracts.
  • Team - happy bunch, work well together, good team dynamics.

What's on offer:

  • Salary: up to £27k+ depending on experience.
  • Package: Pension scheme - 20 days holidays plus BH, rising to 25, capped at 5 years service.
  • Office hours 08:00 to 17:00
  • SIMPRO Software training provided
  • Full training will be provided for this role.


  • Must stem from a solid admin/administrator background, ideally have worked with and supported engineers in a previous role.
  • Live ideally within a 30 min commute from offices in Camberley
  • Team player
  • Able to work under pressure, department is fun but very busy all of the time

Must have:

  • Good Microsoft Office knowledge and experience - be able to demonstrate
  • Must be able to manipulate a excel spreadsheet - very important.
  • Excellent customer service skills - must be able to demonstrate, give examples
  • Excellent communication skills and telephone manner
  • Articulate, be able to spell and construct sentences well in business writing format.
  • Highly organised, a planner.
  • Happy to undergo a DBS Check/ Vetting check
  • Provide references

If you are interested in this role and meet with the criteria please do no delay in contacting me on 02089711889 /