Service Desk Administrator/Coordinator

Service Desk Administrator/Coordinator

  • Location

    Buckinghamshire, England

  • Sector:

    Fire & Security

  • Job type:

    Permanent

  • Salary:

    £25000 - £27000 per annum

  • Contact:

    Louise Shepherd

  • Contact email:

    louises@eligo.co.uk

  • Job ref:

    BBBH22455_1638899931

  • Published:

    about 2 months ago

  • Expiry date:

    2022-01-06

  • Startdate:

    ASAP

  • Client:

    #

  • Consultant:

    #


Service Desk Administrator/ Coordinator required
ADMINISTRATOR
ADMIN
SUPPORT
BUCKINGHSHIRE

  • Seeking a 'Service Desk' Administrator/Coordinator.
  • To operate from my client's office in South East Buckinghamshire, the closer you live to the office the better.
  • Joining the main service desk team.
  • Working on a very busy service desk - described as Busy and FUN!
  • Service Department consists of 34 Service Engineers and 8 Administrators
  • Will consider candidates from a variety of backgrounds, ideally Electronic Security but will consider candidates who have worked in a similar role working for a FM, M&E, Electrical, Mechanical, Lift companies etc.


Admin/support team looks like this:

  • 4 on main desk, rest operating within more specialist contracts.
  • Team - happy bunch, work well together, good team dynamics.


What's on offer:

  • Salary: up to £27k depending on experience.
  • Package: pension scheme, my client pay 5% contribution after 3 months, private health care after 6 months, 20 days holidays plus BH, rising to 22 in 2 years, rising up to 25, capped at 5 years.
  • Office hours 08:00 to 17:00
  • Full training will be provided for this role.


You:

  • Must stem from a solid admin/administrator background, ideally have worked with and supported engineers in a previous role.
  • Live ideally within a 30 min commute from offices in Chalfont St Peter.
    Team player
  • Able to work under pressure, department is fun but very busy all of the time.


Must have:

  • Good Microsoft Office knowledge and experience - be able to demonstrate
  • Must be able to manipulate a excel spreadsheet - very important.
  • Excellent customer service skills - must be able to demonstrate, give examples
  • Excellent communication skills and telephone manner
  • Articulate, be able to spell and construct sentences well in business writing format.
    Highly organised, a planner.


If you are interested in this role and meet with the criteria please do no delay in contacting me on 02089711889 / louises@eligo.co.uk