SERVICE DESK ADMINISTRATOR

ADMIN

FAREHAM

My client is a Hampshire based, reputable '£30m turnover' Fire and Electronic Security System Integrator/Installation Company/Lock Smiths/Man Guarding Company. They specialise in the design, installation and ongoing maintenance of Electronic Fire and Security Solutions.

NSI GOLD and BAFE ACCREDICATED.

The facts:

• I am looking for a 'Service Desk' Administrator
• To operate out of my client's offices in Fareham.
• Will consider candidates from a variety of backgrounds, ideally Electronic Security but will consider candidates who have worked in a similar role working for a FM, M&E, Electrical, Mechanical, Lift companies etc.
• Must have experience of working with Engineers or Technicians of some capacity.

Duties of the role:

• Booking in 'Planned Maintenance' jobs
• Coordination of Engineers
• Dealing with Service Desk enquiries
• Using Cache system - having experience of this system will be an advantage.

What's on offer:

• Salary: up to £20k depending on experience.
• Office hours 08:30 to 17:00
• Full training will be provided for this role.

You:

• Must stem from a solid admin background, ideally have worked with and supported engineers in a previous role.
• Live ideally within a 30 min commute from offices in Fareham.
• Team player
• Able to work under pressure, department is fun but very busy all of the time.

Must have:

• Good Microsoft Office knowledge and experience - be able to demonstrate
• Must be able to manipulate a excel spreadsheet - very important.
• Excellent customer service skills - must be able to demonstrate, give examples
• Excellent communication skills and telephone manner
• Articulate, be able to spell and construct sentences well in business writing format.
• Highly organised, a planner.

If you are interested in this role and meet with the criteria please do not delay in contacting me.

jaimied@eligo.co.uk

0208 9711893