Service Desk Administrator

Service Desk Administrator

  • Location

    Chalfont St Giles, Buckinghamshire

  • Sector:

    Fire & Security

  • Job type:


  • Salary:

    £21000 - £27000 per annum

  • Contact:

    Jaimie Dickson-Davies

  • Contact email:

  • Job ref:


  • Published:

    11 months ago

  • Expiry date:


  • Startdate:


  • Consultant:





The facts:

  • I am looking for a 'Service Desk' Administrator/Coordinator.
  • To operate out my client's offices in Slough, the closer they live to the office the better.
  • Joining the main desk team.
  • Working on a very busy service desk - described as Busy, Load and FUN!
  • Service Department consists of 34 Service Engineers and 8 Administrators
  • Will consider candidates from a variety of backgrounds, ideally Electronic Security but will consider candidates who have worked in a similar role working for a FM, M&E, Electrical, Mechanical, Lift companies etc.

Admin/support team looks like this:

  • 4 on main desk, rest operating within more specialist contracts.
  • Ages range from early 20's right up to 50, a young vibrant team.
  • Team - happy bunch, work well together, good team dynamics.

What's on offer:

  • Salary: up to £27k depending on experience.
  • Package: pension scheme, Frontline pay 5% contribution after 3 months, private health care after 6 months, 20 days holidays plus BH, rising to 22 in 2 years, rising up to 25, capped at 5 years.
  • Office hours 08:00 to 17:00
  • Full training will be provided for this role.


  • Must stem from a solid admin background, ideally have worked with and supported engineers in a previous role.
  • Live ideally within a 30 min commute from offices in Slough
    Team player
  • Able to work under pressure, department is fun but very busy all of the time.

Must have:

  • Good Microsoft Office knowledge and experience - be able to demonstrate
  • Must be able to manipulate a excel spreadsheet - very important.
  • Excellent customer service skills - must be able to demonstrate, give examples
  • Excellent communication skills and telephone manner
  • Articulate, be able to spell and construct sentences well in business writing format.
    Highly organised, a planner.

If you are interested in this role and meet with the criteria please do no delay in contacting me.

0208 9711893