Senior Operations Analyst

• Are you an Operations Analyst or maybe a Project Manager or Business Analyst seeking a great Senior Operations Analyst opportunity?
• Would you like to work for a dynamic and fast-expanding global organisation focusing exclusively on the media industry?
• Are you looking to be London-based with flexible working - part office, part home?

As a Senior Operations Analyst reporting to the Head of Project Management Office (PMO) you will be part of the Operations team and PMO. As Senior Operations Analyst you will play a leading role in various projects as well as driving continuous service improvements and initiatives across the business.

The role will be hands-on. You will be working on multiple initiatives at once at a low level of detail. This will require a varied skill set across project management, operational and business analysis, business systems, and data analysis.

Your Senior Operations Analyst responsibilities will include:

• Developing solutions to operational issues through analysing problems and processes, evaluating options, and engaging with subject matter experts and stakeholders
• Analysing and producing reports from various datasets - financial and operational data
• Work with various arms of the business and stakeholders to analyse and document requirements and processes with the goal of driving changes to improve operational efficiencies and overall delivery
• Produce and assist with a range of project and operational artefacts including reports, dashboards, project briefs, scope statements, project plans, workflow diagrams, system overviews, user guides, project registers, presentations, and more.
• Work hands-on with IT systems (e.g Salesforce) from an administration perspective to assist with driving solution designs and system improvements in line with business requirements.
• Coordinate the preparation of detailed system drawings, layouts, schedules, and any other information necessary to ensure that the services and systems can be installed according to specification.
• Prepare reports and presentations by collecting, analysing, and summarising information
• Follow project management methodology principles to ensure project success
• Manage project performance within agreed tolerances for Benefits, Cost, Scope, Timescales, Quality and Risk

Desired Skills:

• Extensive skills in operations, project management, and business analysis disciplines with a track record of delivering successful initiatives and positive changes to the
• Qualifications in project management (e.g PRINCE2) would be advantageous.
• Expert knowledge of and experience with tools such as Excel/Google Sheets, Microsoft Project, OmniPlan, and JIRA.
• Knowledge of diagram tools such as MS Visio or OmniGraffle
• Any technical skills across IT systems such as Salesforce would be a bonus

Desired Experience:

• 5+ years of experience in IT operations, business analysis, or project management (experience for a highly technical Company would be highly advantageous).
• Experience in analysing issues, documenting requirements, scoping work, evaluating and proposing solutions, and driving work to completion
• Curiosity and desire to go in-depth to a low level of detail on systems, problems, processes, and
• Willingness to get hands-on with IT systems and databases for the purpose of reviewing back-end workflows, testing, and implementing
• Strong analytical and problem-solving skills with attention to detail, as well as an ability to be thorough in all work endeavours.
• Solid experience in financial analysis and reporting - confident in working with financial datasets and
• Experienced in working with and analysing sales, finance, and engineering functions
• Experienced in leading projects and driving work to completion
• Excellent verbal and written communication skills with an emphasis on delivering high quality documentation
• Comfortable in an informal environment where teamwork, accessibility and pragmatism are emphasised
• First-class interpersonal, communication, and leadership skills at all levels within an organisation, across all departments and professional disciplines
• Outgoing personality who will develop the reputation of the Company with customers, suppliers and within the industry
• An individual who possesses excellent organisation skills
• Bright intellect with a depth and breadth of personal and professional experiences
• Hold themselves and others accountable for results

Remuneration:

£45-50K plus 10% bonus paid quarterly and great package of benefits and flexible working.

Are you an Operations Analyst or maybe a Project Manager or Business Analyst professional but this role doesn't quite fit? Eligo is a leading IT Technical recruitment consultancy. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you your perfect IT role. Anne Rooke - IT Recruiter - Specialist IT Recruitment