£48000 - £55000 per annum + Excellent benefits incl private healthcare
3 months ago
Service Delivery IT Manager
(senior macOS skills and background essential)
*HOME-BASED DURING COVID-19 WITH FLEXIBLE AND SAFE WORKING THEREAFTER
Are you a Service Delivery Manager, Technical Team Manager or Senior IT Support Engineer, or IT Manager, looking for your next senior opportunity?
Are you known for your spot-on team management skills and knowledge of the macOS platform?
Do you want to take the reins to develop and motivate a team of skilled and technical macOS IT engineers?
Then you could be the missing part to this hardworking IT team, who needs a friendly and motivated Service Delivery Manager team lead.
As the Service Delivery IT Manager, you will play a pivotal role in maximising the performance of your team, setting objectives and improving performance and SLAs.
Day to day responsibilities of this Service Delivery Manager include;
- Ensure your IT team deliver against key results and meet SLA's
- Identify areas for improvement and present to management.
- Allocate team workload
- Team management
- As the senior macOS lead, be the first point of technical escalation for the team, coaching the engineers to develop their skills and knowledge and supporting individual development plans.
Your skills and experience:
- You will have at least 3 years' experience in a similar role, with a proven track record in improving the performance of a technical team.
- Or 3+ years' experience in a hands-on IT Support role with recent Apple Mac experience.
- You will be good with analytics and presentations
- A multitasker
Service Delivery Manager - competitive salary of £48,000 - £55,000 with benefits
If this sounds right up your street, apply today and start asap!
Are you a macOS focused IT Technical professional but this role doesn't quite fit? Anne Rooke at Eligo is a leading Mac IT Technical Recruitment Consultant specialising in macOS (Mac OSX) and Cross-platform Mac/PC IT support roles. Roles include 1st, 2nd and 3rd line macOS and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers. Please don't hesitate to get in touch with us - Anne Rooke - Specialist Apple macOS IT Recruitment at Eligo - let us help you secure your perfect macOS IT support role.