Mac IT Lead Engineer

A fantastic opportunity for a 2nd and 3rd line macOS focused IT Engineer to take a senior leading role within a team of macOS focused IT support engineers.

As macOS 2nd and 3rd line lead IT support engineer, you will be joining a growing team based in Twickenham. You will be working alongside a talented team of other IT support individuals and will:

• Deal with 2nd and 3rd line support calls on the help desk, this can be remotely or at a client's site
• Take responsibility for implementing projects and installs
• Provide industry-leading levels of support to all customers at all times

Essential Skills:

• Strong experiences of macOS and IT support preferably including Jamf skills as the job is predominantly supporting macOS focused environments
• Experience with OS X server configurations and services
• A firm foundation on network architecture (DNS/ DHCP, Firewalls, WiFi)
• PC Setup Experience
• Good Clear Phone Manner and Presentation

Desirable Skills:

• JAMF
• Munki
• Shell Scripting
• Windows Server
• Exchange
• Office 365 or Azure
• PC Backup and Deployment skills

You as a person:

• Excellent telephone manner
• Be able to display a good aptitude with problem-solving
• Be willing to use own initiative and be passionate about new technology
• Team player and be a support and mentor to more junior engineers

Salary:

£28,500- £36,000 dependent upon skills and experience plus a good package of benefits.

If this is YOU then please do get in touch now! We look forward to receiving your CV and application!

Are you a macOS (formerly Mac OSX) or Mac focused IT Technical professional but this role doesn't quite fit? Eligo Recruitment is a leading Mac IT Technical recruitment consultancy specialising in macOS (was Mac OSX) and Cross-platform Mac/PC IT support roles. Roles include 1st, 2nd and 3rd line macOS