macOS and Jamf Pro Senior IT Support

macOS and Jamf Pro Senior IT Support

  • Location

    City of London, London

  • Sector:

    Infrastructure & Support

  • Job type:

    Permanent

  • Salary:

    £33000 - £35000 per annum + Excellent benefits

  • Contact:

    Anne Rooke

  • Contact email:

    Anne@eligo.co.uk

  • Job ref:

    A20861_1585645329

  • Published:

    2 months ago

  • Duration:

    Permanent

  • Expiry date:

    2020-04-30

  • Startdate:

    ASAP

  • Consultant:

    #

macOS and Jamf Casper IT Support Engineer

* IMMEDIATE START _ COVID_19 HOME-BASED and ZOOM INTERVIEW PROCESS*

Are you a Senior macOS IT Support analyst with strong in-depth hands-on Jamf Pro skills and experience?

Are you a proactive individual who can work on your own initiative?


WHAT WILL YOU GET FROM THIS MAC IT SUPPORT WITH JAMF PRO ROLE?

Working for a well-established, highly reputed creative agency - you will be based at home until we are safely outside of this Covid-19 situation - you will be interviewed remotely too over Zoom and looking to commence someone asap.


A great opportunity for you to work in a Senior macOS IT support role plus assist with a variety of interesting projects including bring on Jamf Pro into the organisation within the next month.


The chance to work with a team of like-minded individuals who are continually driving macOS focused IT forward….

YOUR MACOS AND JAMF PRO IT SUPPORT ENGINEER RESPONSIBILITIES?

As a perfect fit for Mac IT Support Engineer, you'll be working day-to-day on:

  • Providing IT support for all Mac users including system, application, and server issues.
  • Providing technical advice and troubleshooting for end-users
  • Setting up Jamf Pro to ensure a standard version level of system and applications across all Macs.
  • Ensure compliance with all service level agreements.
  • The opportunity to work with a diverse user base and help to shape solutions for film production systems
  • Keeping the job ticketing system updated

THE SENIOR MAC ENGINEER ROLE FOR YOU?

Are you a Senior Mac IT Support Analyst with strong Jamf Pro skills with a track record of:

  • ExcellentmacOS desktop and server support skills
  • Experiencing supporting OS X desktop and server across a range of versions
  • Experience supporting common macOS applications such as Adobe Creative Cloud and Microsoft Office
  • Strong experience with using and administrating JAMF Pro
  • Experience using terminal commands and simple scripts
  • Great customer relationship skills
  • Good written & verbal communication skills
  • Being flexible and customer support focused

NOT ESSENTIAL BUT …YOU'RE OUR PERFECT SENIOR MAC ENGINEER ROLE IF YOU HAVE:

  • Apple certification
  • Casper CCT and or CCA or Jamf 100 or Jamf 200 certifications

Are you a macOS focused IT Technical professional but this role doesn't quite fit? Eligo is a leading Mac IT Technical recruitment consultancy specialising in macOS and Cross-platform Mac/PC IT support roles. Roles include 1st, 2nd and 3rd line Mac (was Mac OSX) and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you your perfect Mac OSX IT role. Anne Rooke - Mac IT Recruiter - Specialist Mac IT Recruitment