macOS and Jamf Casper IT Support Engineer

- macOS, Jamf, G Suite, Salesforce, VOIP

* IMMEDIATE START _ COVID_19 HOME-BASED and ZOOM INTERVIEW PROCESS*

Are you a Senior macOS IT Support analyst with strong in-depth hands-on Jamf Pro and G Suite skills and experience?

Are you a proactive individual who can work on your own initiative?

Are you a keen learner and highly organised?

WHAT WILL YOU GET FROM THIS MAC IT SUPPORT WITH JAMF PRO ROLE?

Working for a well-established, highly reputed creative organisation- you will be based at home until we are safely outside of this Covid-19 situation - you will be interviewed remotely too over Zoom and looking to commence someone asap.

A great opportunity for you to work in a Senior macOS IT support role plus support a variety of interesting IT-based technical projects.

YOUR macOS AND JAMF PRO IT SUPPORT ENGINEER RESPONSIBILITIES?

As a perfect fit for Mac IT Support Engineer, you'll be working day-to-day on:

• Providing IT support for all Mac users including system, application, and cloud-based issues.
• Providing technical advice and troubleshooting for end-users
• The opportunity to work with a diverse user base and help to shape solutions for film production systems

THE SENIOR MAC ENGINEER ROLE FOR YOU?

Are you a Senior Mac IT Support Analyst with strong Jamf Pro skills with a track record of:

• Excellent macOS desktop and server support skills
• Experiencing supporting OS X desktop and server across a range of versions
• Experience supporting common macOS applications such as Adobe Creative Cloud and Microsoft Office
• Strong experience with using and administrating JAMF Pro
• G Suite administration
• Experience using terminal commands and simple scripts in either Bash or Python
• Onboarding and offboarding of users
• Internal phone management
• Printers / Scanners
• Meeting room equipment management
• Hot desk management
• Software & support license management
• Creating and maintaining internal documentation and procedures
• Great customer relationship skills
• Good written & verbal communication skills
• Being flexible and customer support focused

NOT ESSENTIAL BUT …YOU'RE OUR PERFECT SENIOR MAC ENGINEER IF YOU HAVE:

• Apple certification
• Casper CCT and or CCA or Jamf 100 or Jamf 200 certifications
• G Suite experience or qualification
• Experience working with Salesforce
• Experience of VoIP services
• Knowledge of cybersecurity best practices
• Scripting in Bash or Python

Are you a macOS focused IT Technical professional but this role doesn't quite fit? Eligo is a leading Mac IT Technical recruitment consultancy specialising in macOS and Cross-platform Mac/PC IT support roles. Roles include 1st, 2nd and 3rd line Mac (was Mac OSX) and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers. Looking for skills in macOS, Jamf, G Suite, Salesforce, VOIP, Bash scripting. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you your perfect macOS (Mac OSX) IT role. Anne Rooke - Mac IT Recruiter - Specialist Mac IT Recruitment