macOS and Jamf 2nd line IT Support Analyst

Established and successful creative agency based in London.

The role will be part office-based; part home-based, joining a friendly and established agency and team.

You are a macOS and Jamf IT support professional, ideally having provided 1st and 2nd line macOS and Jamf IT support within a creative environment.

As a macOS and Jamf IT support analyst you will have:

• A good level of Mac OS and Windows OS knowledge
• Some experience (a year) of O365 from an administrative point of view
• Decent knowledge of supporting the Microsoft O365 software stack - Office

Ideally, as macOS IT support engineer you will also have:

• Sharepoint or Confluence experience
• JAMF (Casper) usage
• Usage of Adobe Creative apps
• Knowledge of Windows Server (2012 and later)
• Networking knowledge
• Cyber security - anti-virus/malware support

As a macOS 2nd line IT support analyst you must be:

• Pro-active in keeping up to date with new technology
• Highly service-minded and responsive in dealing with colleagues' needs
• Good at communication - prompt and pro-active
• Dedicated to excellent outcomes - seeing even the smallest task through to successful completion
• Thorough with excellent attention to detail

Are you a macOS (formerly Mac OSX) or Linux focused IT Technical professional but this role doesn't quite fit? Eligo are a leading Mac and Linux IT Technical recruitment consultancy specialising in macOS, Linux and multi-platform Mac/PC and Linux IT support roles. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you your perfect Linux or Mac IT support role. Anne Rooke - macOS and Linux Recruiter, - Specialist Mac and Linux Recruitment