Mac Support Analyst
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Location
City of London, London
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Sector:
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Job type:
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Salary:
£27000 - £30000 per annum + Excellent benefits
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Contact:
Anne Rooke
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Contact email:
Anne@eligo.co.uk
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Job ref:
J20996_1569688083
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Published:
over 1 year ago
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Duration:
Permanent
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Expiry date:
2019-10-28
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Startdate:
ASAP
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Consultant:
#
Mac IT Support Analyst
Multi-disciplinary creative agency seeks outgoing Mac IT Support Analyst to provide 1st and 2nd line Mac IT support.
Mac IT support tasks including:
- Providing day-to-day IT support, resolving requests in a timely and effective manner
- Dealing with freelance staff and VPN etc
- Collaborating on projects to help build their infrastructure
- Managing the user on-boarding and off-boarding process
- Ensuring hardware & software assets are tracked
- Ensuring documentation is kept up to date
- Monitoring back-ups and assisting with archiving
- Supporting and resolving issues with printers, phones, video conferencing and AV
- Liaising with suppliers to keep appropriate equipment stock levels
You:
- You have strong experience of supporting and troubleshooting macOS - 99% macOS environment
- You have good knowledge of administering G-Suite
- You have some experience with Apple Business Manager, DEP, VPP and MDM
- You're comfortable with networking and are familiar with the troubleshooting techniques
- You maybe have some experience with servers (Windows/Linux)
- You have a good understanding of user permissions and access rights
- You have experience of using open source tools
- You have some scripting skills (e.g. Python, Bash) and are comfortable using the CLI
- You thrive under pressure
- You enjoy learning and staying up-to-date with the latest technology trends
- You can work independently and within a team
Are you a macOS focused IT Technical professional but this role doesn't quite fit? Eligo are a leading Mac IT Technical recruitment consultancy specialising in macOS and Cross-platform Mac/PC IT support roles. Roles include 1st, 2nd and 3rdline macOS and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers, Filemaker Developers. Please don't hesitate to get in touch with Anne Rooke - Specialist Apple macOS IT Recruiter for a confidential chat about how we can secure you your perfect macOS IT role.
