Mac IT Field Engineer

Mac IT Field Engineer

  • Location

    London, England

  • Sector:

    Infrastructure & Support

  • Job type:


  • Salary:

    £32000 - £37000 per annum + On application

  • Contact:

    Anne Rooke

  • Contact email:

  • Job ref:


  • Published:

    almost 2 years ago

  • Duration:


  • Expiry date:


  • Startdate:


  • Consultant:


Are you an established 2nd and 3rd Line Mac Engineer looking for a new role to take your career to the next level?

Do you have extensive experience troubleshooting Apple Mac issues with strong macOS IT support skills as well as Windows & Windows Server experience? You need to be good at supporting third-party software, including Microsoft Office and Adobe Creative Cloud too? As a Mac IT Field Engineer, you will know routers, switches and wireless access points as well as networking (DHCP, DNS, IP addresses, subnet masks, etc.). Good on storage too, in particular RAID storage, you must also be able to work with backup software such as Crashplan and Veeam. Key too is experience with and knowledge of Office 365 and G Suite.

In brief, you are a Mac Engineer with 2nd and 3rd Line experience who would love to join a talented team based in London. This dynamic growing company is home to a tight-knit and friendly team of engineers and has a supportive management structure that creates a great company culture and an enjoyable working environment.

You will support a portfolio of creative companies over London. You must have core values; quality support and exceptional customer service.

So, what about the role?... In this 2nd and 3rd Line Mac Engineer position you'll be one of the senior Mac Engineers within the team - with the autonomy and responsibilities of a key consultant and relationship builder with Mac focused client networks.

Can you do the following?

Essential Technical Skills/Knowledge

  • Troubleshooting Apple Mac issues
  • macOS and iOS device experience
  • Windows & Windows Server experience
  • Third-party software, including Microsoft Office and Adobe Creative Cloud
  • Routers, switches and wireless access points
  • Networking (DHCP, DNS, IP addresses, subnet masks, etc.)
  • RAID storage
  • Backup software (e.g. CrashPlan, Carbon Copy Cloner, Veeam)
  • Online email hosting (Office 365, G Suite)

Even better if you also have:

  • macOS Server
  • Jamf Pro
  • Addigy
  • QNAP
  • Synology
  • Meraki
  • CAD software such a VectorWorks, AutoCAD and SketchUp Pro

Sounds like you? Then apply now to this 2nd and 3rd Line Mac Engineer position and we will be in touch!

Are you a macOS (Mac OSX) focused IT Technical professional but this role doesn't quite fit? Are you looking for Mac IT roles? Eligo are a leading Mac IT Technical recruitment consultancy specialising in macOS (was Mac OSX ) and Cross-platform Mac/PC IT support roles. Roles include 1st, 2nd and 3rd line macOS and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers, Filemaker Developers. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you your perfect Mac IT support job. Anne Rooke - Mac IT Recruitment Specialist