Application Support Analyst - Linux based

• Linux, Apache, MySQL, Perl or Python coding, PHP, LAMP stack plus monitoring and Alerting Systems (Grafana, Munin) and Ticketing/workflow Systems such as Jira and shared knowledge systems such as Confluence.

As Application Support Analyst - Linux - you will ideally have experience supporting C-level executives within a banking, trading or Fintech environment as well as excellent communication skills and common sense.

This is a fantastic role and Company - London City-based.

Generous salary, benefits and extremely generous annual bonus.

You will be fully trained to understand the Company application and business in depth.

• 2nd and 3rd line support issues, but also advanced Application Support internal and external tickets.
• Production issues and client integrations tickets, increasing your technical and business skills.
• You will be able to work with our software's base code, test and release your code and system changes to Production.
• The applications delivering the services have significant server-based data processing components and a behind-the-scenes data gateway systems. The Company services are delivered over the internet via an interactive user interface.

This is a unique opportunity to join a small growing successful company at the point where a Support Analyst is required to help the Support team grow more and handle more complicated and advanced Production issues and tickets.

As Application Support Analyst - Linux in essence you should:

• Be able to investigate and resolve complex level 2 and 3 Production issues impacting internal systems and clients and be responsive on time to internal and external client queries and support level 1,2 and 3 tickets

Main Technologies

• High level of knowledge in Linux, Apache, MySQL, Perl, PHP, LAMP stack
• Monitoring and Alerting Systems (e.g. Grafana, Munin)
• Ticketing / workflow Systems (e.g. Jira) and shared knowledge systems (e.g. Confluence) Requirements:

Essential

• Good degree in Computer Science or related field
• Very good Unix/Linux, SQL knowledge to be able to work on daily Production issues
• Perl or Python programming knowledge
• Ability to apply previous support experience in a fast-paced environment
• Highly motivated, punctual, organised, responsible
• Able to troubleshoot and resolve complex problems
• Ability to understand quickly and in depth big complex systems
• Knowledge of encryption protocols, tools and browser security
• Knowledge of file transfer protocols (i.e. FTP/SFTP)
• Experience with networking and firewalls

Desirable

• Development experience
• Business knowledge of financial products
• Message MQ, Kafka, JVM, Scala

Are you a macOS (formerly Mac OSX) or Linux focused IT Technical professional but this role doesn't quite fit? Eligo are a leading Mac and Linux IT Technical recruitment consultancy specialising in macOS, Linux and multi-platform Mac/PC and Linux IT support roles. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you your perfect Linux or Mac IT support role. Anne Rooke - Linux Recruiter, - Specialist Mac and Linux Recruitment