The Infrastructure Analyst will be responsible for supporting and maintaining a reliable IT infrastructure within an ITIL

• Ensuring monitoring systems provide accurate and consistent alerts to the Enterprise Infrastructure team
• Effectively managing infrastructure support calls
• Assisting in the definition and delivery of technical strategy
• Alerting line management to any potential risk
• Maintaining and supporting server and storage infrastructure across the UK
• Maintaining the integrity of data backup
• Project work, including upgrading systems and integrating new acquisitions
• Working with clients and the hosting team to develop and commission new applications/servers or migrate legacy systems into our central datacentres and Azure hosting platform.

Technical Skill Requirements

You will be expected to have a significant level of hands-on experience of the following, gained in previous IT support roles:

• Netbackup, Backup Exec, tape library operation
• Network and server monitoring (PRTG, Solarwinds)
• Windows server operating systems (2008 - 2016. Ideally Microsoft certified).
• VMWare 5.x/6.x administration.
• Enterprise Storage infrastructure (NAS/SAN).
• Server hardware (HP/Del/Apple).
• Windows DNS/DHCP administration.
• Active Directory administration.
• IT disaster recovery.
• TCP/IP networking fundamentals (switching, patching).
• SQL Database, SharePoint and IIS administration and management