Inbound Sales/Customer Service Administrator
INBOUND SALES/CALLS
Manufacturer of Security/Fire systems
LUTON
OFFICE BASED ROLE

THIS IS AN OFFICE BASED ROLE, FULL TIME POSITION!!!

Office hours are circa 08:30 to 17:00**

• Job Title: Inbound Sales/Customer Service Administrator
• Region: Office based in Luton
• Salary: Salary: up to £22,000 per year + circa £1500 Bonus
• Hours: 37.5 hours per week
• Holidays: 20 days + bank holidays
• Probation period: 6 months

JOB DESCRIPTION:

• Dealing with inbound calls/Quotes and queries
• Handling quotes, generating, processing and chasing quotes and orders.
• This role is predominately dealing with inbound calls and heavily admin orientated
• There is a good amount of admin that goes hand in hand with this role
• Building and maintaining valuable business relationships
• Contacting customers regularly to ensure their requirements are fulfilled
• Providing an exceptional level of customer service, advice, expertise, stock and price enquiries
• Outbound calling to customers for quotation updates and promotion offering
• Ensuring all aspects of customers' accounts are maintained in good order
• General Admin duties, keeping areas of work tidy and clean
• Office hours - circa 08:30 to 17:00

About you:

• Stem from a customer service background, will consider telesales, call centre backgrounds from a variety of sectors. (This is not a call centre role)
• Good and clear telephone manner
• You will be a tenacious, positive and confident person with the ability to make genuine connections with people from a wide variety of backgrounds.
• You will also display a desire to develop business, maximise opportunities
• No previous technical knowledge is required as training will be given - good level of customer service experience is a bare minimum for this role.
• This is an excellent opportunity to develop your career by working in a challenging, fast paced environment.
• Requires excellent knowledge of Excel and must have a high level of PC skills
• Must be well organised with good telephone and admin skills, this role there is a good balance of both.

My client are looking to develop strong candidates from Inbound Sales Execs to External Sales/BDM's/Account Managers in the Long term.
If this role is of interest to you, please apply today or contact Louise Shepherd on 02089711889 or Louises@eligo.co.uk