Inbound Sales/Customer Service Administrator

Inbound Sales/Customer Service Administrator

  • Location

    Luton, Bedfordshire

  • Sector:

    Fire & Security

  • Job type:

    Permanent

  • Salary:

    £18000 - £22000 per annum + £1500 bonus

  • Contact:

    Louise Shepherd

  • Contact email:

    louises@eligo.co.uk

  • Job ref:

    BBBH22824_1653054401

  • Published:

    about 1 month ago

  • Expiry date:

    2022-06-19

  • Startdate:

    ASAP

  • Client:

    #

  • Consultant:

    #


Inbound Sales/Customer Service Administrator
INBOUND SALES/CALLS
Manufacturer of Security/Fire systems
LUTON
OFFICE BASED ROLE

THIS IS AN OFFICE BASED ROLE, FULL TIME POSITION!!!



Office hours are circa 08:30 to 17:00**

  • Job Title: Inbound Sales/Customer Service Administrator
  • Region: Office based in Luton
  • Salary: Salary: up to £22,000 per year + circa £1500 Bonus
  • Hours: 37.5 hours per week
  • Holidays: 20 days + bank holidays
  • Probation period: 6 months



JOB DESCRIPTION:

  • Dealing with inbound calls/Quotes and queries
  • Handling quotes, generating, processing and chasing quotes and orders.
  • This role is predominately dealing with inbound calls and heavily admin orientated
  • There is a good amount of admin that goes hand in hand with this role
  • Building and maintaining valuable business relationships
  • Contacting customers regularly to ensure their requirements are fulfilled
  • Providing an exceptional level of customer service, advice, expertise, stock and price enquiries
  • Outbound calling to customers for quotation updates and promotion offering
  • Ensuring all aspects of customers' accounts are maintained in good order
  • General Admin duties, keeping areas of work tidy and clean
  • Office hours - circa 08:30 to 17:00


About you:

  • Stem from a customer service background, will consider telesales, call centre backgrounds from a variety of sectors. (This is not a call centre role)
  • Good and clear telephone manner
  • You will be a tenacious, positive and confident person with the ability to make genuine connections with people from a wide variety of backgrounds.
  • You will also display a desire to develop business, maximise opportunities
  • No previous technical knowledge is required as training will be given - good level of customer service experience is a bare minimum for this role.
  • This is an excellent opportunity to develop your career by working in a challenging, fast paced environment.
  • Requires excellent knowledge of Excel and must have a high level of PC skills
  • Must be well organised with good telephone and admin skills, this role there is a good balance of both.



My client are looking to develop strong candidates from Inbound Sales Execs to External Sales/BDM's/Account Managers in the Long term.
If this role is of interest to you, please apply today or contact Louise Shepherd on 02089711889 or Louises@eligo.co.uk