2nd / 3rd Line Support Engineer

2nd / 3rd Line Support Engineer

  • Location

    West Midlands, England

  • Sector:


  • Job type:


  • Salary:

    £35000.00 - £38000.00 per annum

  • Contact:

    Steve Brennan

  • Contact email:


  • Job ref:


  • Published:

    about 2 months ago

  • Expiry date:


  • Consultant:


2nd/3rd Line Support Engineer

Are you an experienced 2nd Line Support Engineer? This may be the role for you!

We are looking to recruit an experienced 2nd/3rd line support engineer with a broad knowledge of the Microsoft Modern Workplace environment. In addition to a broad technical skill set, you will need to have excellent communication skills and be comfortable working in a customer facing role.

You will ideally be someone who is an accomplished 2nd line support engineer with the experience and capability to become a 3rd line systems engineer. In addition to getting the opportunity to work on projects, you will be someone comfortable mentoring less experienced colleagues.

What would make a great candidate for this role?

  • You have 2 or more years as 2nd Line Engineer Support.
  • Experience with Microsoft Modern Workplace environment including Windows, Active Directory, Exchange, Office 365.
  • Experience supporting clients who are using a Cloud infrastructure based on Azure or AWS.
  • Able to communicate effectively and be comfortable in a customer facing role.

What are the responsibilities of this 2nd Line Support Engineer position?

In this role you will be tasked with providing 2nd line support, working on projects, as well as mentoring less experienced colleagues.

The role is OFFICE based.

So, what can this job offer to you?

This is an opportunity to join a growing MSP provider who will support you developing your career and capabilities. Their growth and success is creating excellent opportunities to learn and progress. The working environment is friendly and relaxed with a culture of investing in people and promoting internally whenever possible.

Of course, there's also the salary, going up to a yearly salary of £38,000.

Could this be the job for you?

Now, if you think that this 2nd Line Support Engineer role is the perfect match for you and you would love to join the team, do send us your CV today. We look forward to hearing from you soon!

*We are advertising this role on behalf of the company

Are you a 2nd Line Support Engineer but this role doesn't quite fit? Eligo are a leading Technology recruitment consultancy specialising in engineering and support jobs including IT support Jobs, 2nd line support roles, infrastructure engineers and architect roles. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you your perfect 2nd Line Support Engineer Developer job.