2nd Line Support Analyst

2nd Line Support Analyst

  • Location

    Bromsgrove, Worcestershire

  • Sector:

    Technology

  • Job type:

    Permanent

  • Salary:

    £28000.00 - £32000.00 per annum

  • Contact:

    Alexandra Popescu

  • Contact email:

    alexandrap@eligo.co.uk

  • Job ref:

    BBBH23100_1655285048

  • Published:

    16 days ago

  • Expiry date:

    2022-07-15

  • Consultant:

    Alexandra Popescu

Are you an experienced 2nd Line Support engineer? This may be the role for you!

We are looking to recruit a 2nd Line Support Analyst with a broad knowledge of the Microsoft Modern Workplace environment including Windows. Active Directory, Exchange and Office 365. An understanding of Networking would also be an advantage.

You will typically spend 3 days in the office, mainly supporting primary education customers and 2 days working from home. In addition to a broad technical skill set you will need to have excellent communication skills and comfortable working in a customer facing role.

So, what can this job offer to you?

The company that you will be joining is in the process of migrating from a field based support model to a model where their core service will be delivered through their service desk.

This is an opportunity to join an MSP at a key stage in their development in a role were you will make a substantial difference. The opportunities to further develop your capabilities and progress your career are excellent.

Of course, there is the salary ranging from £28,000 to £32,000.

Could this be the job for you?

Now, if you think that this 2nd Line Support Analyst is the perfect match for you and you would love to join the team, do send us your CV today. We look forward to hearing from you soon!


*We are advertising this role on behalf of the company


Are you a 2nd Line Support Engineer but this role doesn't quite fit? Eligo are a leading Technology recruitment consultancy specialising in engineering and support jobs including IT support Jobs, 2nd line support roles, infrastructure engineers and architect roles. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you your perfect job.