2nd Line Helpdesk Support Engineer

2nd Line Helpdesk Support Engineer

  • Location

    Richmond upon Thames, London

  • Sector:


  • Job type:


  • Salary:

    £24000 - £26000 per annum

  • Contact:

    Kate Roberts

  • Contact email:


  • Job ref:


  • Published:

    about 1 year ago

  • Expiry date:


2nd Line Support

Are you looking for an organisation that offers a company car, a vibrant company culture including paid social events and a well-being package along with great benefits and career progression? If yes, then this role could be for you!

  • Our client is looking to recruit a 2nd Line IT Helpdesk Support Engineer to provide 1st and 2nd line technical support.
  • This role will see you supporting staff and assisting them with hardware and software problems.
  • You will be based out of the head office but also responsible for visiting sites across London to resolve any technical issues onsite.

Key Requirements:

  • Proven knowledge of Microsoft applications and active directory
  • Highly proficient in administering and maintaining windows 10 and Mac OS
  • UK driving licence
  • Excellent communication skills
  • Trouble shooting basic network, software and printing problems

The 2nd Line Support role offers:

  • Career progression
  • Induction programme
  • Ongoing mentoring and training
  • Competitive salary
  • Company car
  • Shared parental leave

Salary: £24,000 - £26,000 plus company car, mobile phone & laptop