1st Line Helpdesk Support Engineer

1st Line Helpdesk Support Engineer

  • Location

    Richmond upon Thames, London

  • Sector:

    Technology

  • Job type:

    Permanent

  • Salary:

    £19000 - £21000 per annum

  • Contact:

    Kate Roberts

  • Contact email:

    kater@eligo.co.uk

  • Job ref:

    KR2_1571048245

  • Published:

    about 1 month ago

  • Expiry date:

    2019-11-13

  • Consultant:

    #

1st Line Support

Are you looking for an organisation that offers a vibrant company culture along with access to external training programmes and ongoing training? Not to mention a vibrant company culture that includes a well-being package and paid social events! If yes, then this role could be for you!

  • Our client is looking to recruit a 1st Line IT Helpdesk Support Engineer to provide 1st line technical support.
  • You will be responsible for answering queries via then phone, email and ticketing system.
  • This role will see you supporting staff and assisting them with hardware and software problems.

Key Requirements:

  • Proven knowledge of Microsoft applications and active directory
  • Highly proficient in administering and maintaining windows 10 and Mac OS
  • UK driving licence
  • Excellent communication skills
  • Trouble shooting basic network, software and printing problems

The 1st Line Support role offers:

  • Career progression
  • Induction programme
  • Ongoing mentoring and training
  • Competitive salary
  • Shared parental leave

Salary: £19,000 - £21,000