1st Line Support

Are you looking for an organisation that offers a vibrant company culture along with access to external training programmes and ongoing training? Not to mention a vibrant company culture that includes a well-being package and paid social events! If yes, then this role could be for you!

• Our client is looking to recruit a 1st Line IT Helpdesk Support Engineer to provide 1st line technical support.
• You will be responsible for answering queries via then phone, email and ticketing system.
• This role will see you supporting staff and assisting them with hardware and software problems.

Key Requirements:

• Proven knowledge of Microsoft applications and active directory
• Highly proficient in administering and maintaining windows 10 and Mac OS
• UK driving licence
• Excellent communication skills
• Trouble shooting basic network, software and printing problems

The 1st Line Support role offers:

• Career progression
• Induction programme
• Ongoing mentoring and training
• Competitive salary
• Shared parental leave

Salary: £19,000 - £21,000