West London, London
£19000 - £21000 per annum + enhanced parental policies
2 months ago
1st Line Engineer - Cross-Platform (Mac/Windows)
Are you a frustrated 1st line Engineer looking to join a new company that provides meaningful career progression and ongoing mentoring and training from day one?
Then look no further!
This London estate agency have built a network of over 60 branches covering 80% of London. Their operational infrastructure support team sits in their West London HQ, revolutionising the property sales and rental industry with their market-leading technology, enabling their branch teams to deliver exceptional service to their customers.
They have an exceptional culture to support staff and reward them for their hard work. Employees are offered:
- a comprehensive induction programme
- ongoing mentoring and training (including the elusive external training!)
- exposure to diverse aspects of the business
- meaningful career progression
- a vibrant company culture with paid for social events
- well-being package including enhanced sick pay and subsidised gym
- enhanced parental policies including generous shared parental leave
Their West London HQ also offers weekly events such as food festivals, zip-lining and beach volleyball in the summer!
This London estate agency are on the hunt for an ambitious and career driven 1st line Engineer with experience in a cross-platform Mac OS and Windows 10 environment as a 1st line Engineer supporting desktop PC's, printers and mobiles.
They need someone who can blend excellent communication skills, with an ability to stay calm under pressure and demonstrates empathy when they receive a support query from a stressed-out Branch Manager because their network is down, knowing when to escalate if the problem is too complex.
They need someone who has an aptitude for problem solving, who can use a methodological approach to diagnose hardware and software faults - beyond just suggesting the user turns it off and on again!
Technologies: Windows 10, Mac OS, Active Directory (user account admin and permission), in-house CRM, networking, hardware, software, desktop PCs, printers, mobile devices, Microsoft Applications
Bored of being undervalued, underappreciated and underutilised in your current role?
Apply for this 1st line Engineer role with this fantastic company today!