Case Study 

Supplying quality Locum GP's

The Client

Formed by GP Practices across South London in 1996 to provide quality out-of-hours care to the local population, SELDOC operates out-of-hours care services across Southward, Lewisham, Lambeth, and Sutton.

Their Need

Operating crucial out-of-hours GP services for patients across South London, SELDOC has a constant requirement for high quality General Practitioners to fill sessions every day. SELDOC required an agency that is able to provide quality doctors who conform to their strict vetting process and who will be able to fill all session requirements with full reliability. Previous Medical Contract Recruitment agencies they had worked with were unable to fulfil their requirements particularly in terms of quality and reliability, which had a large knock-on effect for their Practices.

Their Challenges

  • Throughout the UK there is a shortage in GPs and Nurses, particularly Locums who are prepared to work out-of-hours.
  • All Doctors must conform to SELDOC’s strict vetting processes.
  • Often sessions are needed to be filled on the same day or with very short notice.

Eligo's Approach

  • Understanding client needs

Our Medical team have a wealth of combined Medical Contract Recruitment experience and as such understand the requirements and pressures of Practice Managers extremely well. We have daily conversations with the Managers at SELDOC, ensuring that we are consistently understanding and providing for their needs. It isn’t a case of waiting for them to call, we ensure that we anticipate these needs first and keep a stream of open communication to meet these right away.

  • Sourcing

Eligo Medical has a large network of Locum GPs and Nurses who are located within proximity to each Practice, avoiding any cancellations and ensuring we can always fill last-minute session requirements.

  • Screening and suitability

As a leading medical contract recruitment agency, we have an in-house compliance team who vet and process all candidates. The team has an excellent understanding of each Practice’s vetting requirements, particularly SELDOC who have a strict process in place.


We ensure that all doctors placed within Out-of-hours sessions for SELDOC are both located locally and relevant to their needs. This is evident through the placement of locums with SMART cards or with a particular skill-set for a Practice’s systems to ensure they are able to hit the ground running and maximise effectiveness and results for SELDOC.

The Results

Eligo Medical has established an excellent and lasting relationship with SELDOC, providing for all 6 of their practices. We have been able to ensure there is a consistent supply of quality locums whereby we have now been able to fill every single one of SELDOC’s sessions for the next month ensuring no last-minute panic for the Practice.

Our doctors have enjoyed repeat bookings with the Practices and will only use Eligo Medical to be placed within SELDOC.

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