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Our Privacy Policy

At Eligo Recruitment Ltd. protecting your privacy is very important to us.

Our Privacy Policy sets out the basis on which we process any personal data that we collect from you,  that you provide to us or that we receive from other sources.

We’re committed to protecting the privacy of our candidates, clients, and users of our website, and providing a safe and secure user experience.

Eligo Recruitment Ltd. will always treat your personal information with the utmost respect and act in accordance with this Privacy Policy and legislation as set out in The Data Protection Act 1998 (DPA) and the General Data Protection Regulation 2016 (GDPR).

Our Privacy Commitment

We’ll always do our utmost to tell you how we use your data and ensure that we’ll only use it to provide the best employment service possible for you or for purposes as set out by law or legitimate use. Plus, we’ll make sure we collect and store your data securely.

The way we process and use your personal data will always conform to the way we work throughout our organisation, linking to our values and continued emphasis on our services being all about you.

Doing the right thing

You are our number one priority. We have to collect and keep a little data about you, like your name, email address, job history and information pertaining to your employment. We also have to share your data with our trusted partners, such as our lovely clients or candidates in order to successfully do our job as a recruitment agency.

When doing so we’ll collect, process, store, and share your data safely and securely. We also do our best to make sure that the businesses we work with are just as careful about your data.

We’ve got your back

Ultimately, your data is used to provide and match you with tailored job opportunities or for the reasons you’ve provided consent (marketing communication, useful information, career advice, etc.).

We hate spam as much as the next person, so the details you share with us will only contribute towards things such as employment opportunities, keeping you updated whilst working with us, or for other things relevant to your career.

By listening to what our candidates and clients tell us, we can make changes to improve our service, secure the best opportunities, and continually make things better where we can.

Going beyond expectation

Our recruitment service is all about you. This means that throughout the experience of working with us we’ll be able to provide a service tailored directly towards your needs.

If you choose to receive email marketing from Eligo Recruitment, we can let you know about new opportunities, provide you with useful content and updates from us and continue to go beyond the remit of what you expect from your recruitment agency.

Remember that whatever consent you give, you’re in control and are able to manage these preferences at any time.

Be more you

You’re always in control of your data and are welcome to amend your preferences at any time.

If you would like to stop receiving marketing from us, you are able to review and amend your preferences at any time by emailing us at dataprotection@eligo.co.uk.

If the information we hold on you is wrong, you can email us at dataprotection@eligo.co.uk , let us know what needs updating and we will correct it.

When it comes to your data, with Eligo, it really is all about you.

The Legal Stuff – Our Privacy Policy in full

Who are we?

The Eligo Group is a recruitment and employment agency operating within specialist markets. The Eligo group of companies includes Eligo Recruitment Ltd., Eligo Medical Ltd., Eligo Security Ltd., and Eligo Towers Ltd.

The information and policies set out in our privacy policy apply to all interactions with these companies. In regards to our Privacy Policy and compliance with data protection regulations, the data controller for our set of companies is Eligo Recruitment Ltd.

Our Privacy Policy

This Privacy Policy explains how personal information, about you, may be collected, used, or disclosed as a consequence of your activities on the Eligo website.

Please read this policy carefully to understand our practices regarding your personal data. We recommend that, from time to time, you visit our website to review this policy and stay up to date with any changes to it.

If would like to read more about how Eligo Recruitment Ltd processes your personal data, you can more information in our GDPR and Personal Data FAQ here.

This privacy policy covers:

  • Data Protection Obligations
  • The information we collect and how we use it
  • How do we collect your data
  • Use of information by Eligo
  • Access and accuracy and update of personal information
  • Cookies
  • Contact us

What establishes our data protection obligations to you?

Eligo Recruitment Ltd. is required to process your personal data in accordance with the law.

The Data Protection Act 1998 (DPA) implements the EU Data Protection Directive 1995 (EU Directive 95/46/EC).

From 25 May 2018, the General Data Protection Regulation 2016 (EU Regulation 2016/679) will come into force; it replaces the DPA.

This privacy policy complies with the DPA and has been updated to comply with the General Data Protection Regulation 2016 (the “GDPR”).

What information may we collect from you?

Eligo limits the collection of your personal information to that which is required or permitted by law. Eligo collects such personal information as is required for the purposes identified in this Privacy Policy or identified by Eligo at the time that we collect the information from you.

This information will only ever be used for these relevant purposes and for reasons as consented to by you. For example, if you have consented to your personal data being stored in relation to your job search and not marketing activity, this is the only purpose for which it shall be held.

Information that we may collect from you includes but is not limited to;

  • Preferences to receive alerts regarding job opportunities
  • Name, Email Address, and Employment history
  • Data as required by law
  • Anonymised data for usage in market reports, salary surveys and other collateral relevant to our industry
  • Information on your visits to our website including but not limited to traffic data, location data, weblogs, and other communication data and the resources you access.
  • Any information regarding contact with you that may be needed as a record of correspondence
  • Information for direct marketing via e-mail, messaging, or telephone. You may opt out of these at any time.
  • We also may store cookies as set out in our cookie policy below

How does Eligo Recruitment Ltd. collect your data?

Information that you give to us:

Personal data is that which you provide to us, for example by filling in forms on our website, submitting your CV or applying to a job, (www.eligo.co.uk) or by corresponding with us by telephone, e-mail, post, and social media or otherwise.

This personal data would relate to applications for a particular role, allowing us to match suitable assignments for you as long as you require us to. We will process your email address and mobile number to provide you with any alerts regarding future work opportunities and positions that we feel will suit your own requirements, as well as for reasoning such as payment advice relating to employment positions.

To find out more about the purposes for which we intend to use this personal data and how long we keep that data, please view our FAQs.

Information that we receive from other sources

This is the personal data that we receive about you from others. As a recruitment business, Eligo Recruitment Ltd. also works closely with third parties including, for example, Job boards, Payroll providers, and Reference services in order to provide and maintain your employment position.

We also cooperate with and report to government agencies and regulatory bodies, such as the HMRC, BIS (Department for Business, Innovation and Skills), Department for Work and Pensions, the Pension Regulator, to ensure that we are meeting our statutory obligations and providing an acceptable level of service to you and all of our customers.

Any information collected from third party sources will be for purposes relevant to your job search and we ensure that all third parties that we work with are also GDPR compliant.

To find out more about the personal data that we collect from third parties, the purposes for which we intend to use this, and how long we keep that data, please view our FAQs.

Information we collect when visiting our website

In line with our information security standards, we monitor website behaviour through website analytics. We collect information about how each visitor uses our site. These are then used to compile reports and to help us improve our site. Information is collected in an anonymous form, including:

  • the number of visitors to the site
  • where visitors have come to the site from
  • the pages visited

Eligo Recruitment Ltd. wants to provide you with the best possible service. We are always looking for ways to improve. This includes improving our website so that it provides the information that you need, on a regularly updated basis and in an easily accessible way.

How does Eligo Recruitment use your data?

All personal data will be collected and handled by Eligo Recruitment Ltd for the following purposes:

  • To best tailor the job searches according to your preferences.
  • To keep you informed by email, telephone and/or mail about future work opportunities and marketing communication.
  • To deliver other services – such as newsletters, events, or training – that we may offer you.
  • To help us create, publish, and improve content most relevant to you.
  • To ensure that content from our Website is presented in the most effective manner for you and for your device.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To further develop and improve our Website, Portal and other systems to better serve you.

Accessing your data

In compliance with GDPR you have the right at any time to ask us for a copy of the information supplied by you as well as additional information such as interview feedback that we currently hold.

If you would like to request a copy of the information held please contact our data protection officer at dataprotection@eligo.co.uk or (via the candidate portal on our website).

Where this request also involves the deletion of data we have on file there may be some instances in which we may not be required or able to do so, particularly where this information pertains to client or financial information that we have to keep for legal matters e.g. tax.

Where we cannot provide or process a request we will endeavour to provide reasons for not doing so.

Cookies on the Eligo Recruitment Website (www.eligo.co.uk)

Like most websites, our website uses cookies to distinguish you from other users. These are small text files stored in your web browser, which can identify you (or your device) when visiting our website. This helps us to check on the effectiveness of your experience and devise ways to improve our website to improve its content, search functions, and make it more user friendly.

Information that we may collect from your visit includes your device’s Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), services you viewed or searched for, page response times, and length of visits to certain pages.

For more information on our use of cookies, view our cookie policy.

Contact us

Eligo will make information about its policies and practices relating to the management of personal information readily available. Please direct any questions about our privacy policies and procedures, any requests for access to our records of your personal information and any other privacy related concerns or complaints using this contact form.

You can contact us by using this contact form, through our phone number 0208 944 4180, email at dataprotection@eligo.co.uk, or by post to: Eligo Recruitment Ltd., Suite 1 & Suite 3, 83 Hartfield Road, Wimbledon, SW19 3ES

Notices and Revisions

If you have any concern about privacy at www.eligo.co.uk, please e-mail us a thorough description and we will try to resolve the issue for you. Our business changes constantly and our Privacy Notice and the Terms & Conditions will change also. You should check our website frequently to see recent changes.