Consultants

West End, London / £50000 - £60000 per annum + Generous bonus and benefits

Senior macOS and Jamf Engineer - macOS, Jamf, Salary £50-60K plus generous benefits package. Are you a Senior macOS and Jamf specialist Systems Engineer? Do you have strong in-depth hands-on Jamf Pro skills and Jamf 300 and/or 400 certified? We need you to join a team of top-performing professionals. Urgently seeking a Senior macOS and Jamf Engineer to join a rapidly growing business and a team of dedicated and talented Technical Services professionals. This is a full-time, permanent opportunity and offers an immediate start. This role will strengthen the existing Technical Services Team. providing high-quality technical solutions and support. The ideal candidate will have a technical background in Apple solutions, scripting, and deployment. Responsibilities: The successful candidate will take responsibility for ticket ownership and follow-up. You will provide higher tier support, job coordination, and document scope of works to other members of the team. This role has been created to support the rapid expansion of the company and would suit a highly competent individual with strong communication and technical skills to undertake the following duties: MDM solution management and implementation (Especially Jamf Pro) Multiplatform integration Solutions development Deployment Automation ISO 9001 & 27001 procedure documentation Key Skills: Detail-oriented and organised Ability to work independently, autonomously, and take initiative Ability to multi-task and proactively manage various conflicting issues Strong and effective written and verbal communication skills Have an exceptional standard in quality of work An in-depth knowledge and/or certification of any of the following is preferred. o Jamf Pro (ideally Jamf 300 certified or higher) o Jamf Connect o ACSP / ACTC o MDS (Mac Deploy Stick) o Thin imaging workflows o Jamf Now o AutoTask o Apple Business Manager o Apple Device Enrolment o Volume Purchase Program o Apple security technologies such as FileVault2, T2 The Company Fast-growing, highly accredited, award-winning group, long-established (20 years) Tech Support Company. This Company specialises in supplying software, IT hardware, training, and managed service solutions to both public and private sectors. The Company partners with the world's leading technology manufacturers and have the accreditations, certifications, and awards to demonstrate their expertise and ability. Benefits Gym Membership contribution Health Cash Plan Flexible working hours Life Insurance And much more Are you a macOS-focused IT Technical professional but this role doesn't quite fit? Eligo is a leading Mac IT Technical recruitment consultancy specialising in macOS and Cross-platform Mac/PC IT support roles. Roles include 1st, 2nd, and 3rd line Mac (was Mac OSX) and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers. Looking for skills in macOS, Jamf, G Suite, Salesforce, VOIP, Bash scripting. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you a perfect macOS (Mac OSX) IT role. Anne Rooke - Mac IT Recruiter - Specialist Mac IT Recruitment

West End, London / £55000 - £65000 per annum + Generous bonus and benefits

Senior Systems Engineer - macOS and Jamf - macOS, Jamf, Meraki, Salary £57-62K plus generous benefits package. Are you a Senior macOS and Jamf specialist Systems Engineer? Do you have strong in-depth hands-on Jamf Pro skills and experience ideally Jamf certified? We need you to join a team of three at a top performing law practice and take control of the IT infrastructure there. WHAT WILL MAKE YOU A PERFECT FIT FOR THIS SENIOR MAC IT INFRASTRUCTURE ENGINEER WITH JAMF PRO ROLE? You will be part of a team of three as an accomplished third-line macOS IT Engineer responsible for delivering a high standard of macOS and Jamf technical expertise while forming part of a culture of continuous improvement within a passionate macOS-focused technical team. Able to work on your own initiative, your expertise and vision will be valued and rewarded. You will provide proactive IT support and the development of the core application suite. YOU'RE OUR PERFECT SENIOR MAC ENGINEER IF YOU HAVE AND CAN DO THE FOLLOWING: In-depth developer-level expertise with Apple macOS and iOS Manage the Jamf infrastructure - Creating new deployments on macOS and iOS Actively report on all hardware assets on a monthly basis Ensure all Mac and iOS devices and up to date in a timely manner - testing latest IOS deployments Manage the Networking - Ensure all networking devices are patched and updated and troubleshooting any wifi/Lan issues. Provide support to the Head of IT in all large IT projects including an imminent office move early 2022 Provide help desk support and cover for other team members when required Maximise the effectiveness of on premise JAMF Pro NOT ESSENTIAL BUT …YOU'RE OUR PERFECT SENIOR MAC ENGINEER IF YOU HAVE: Apple certification Jamf 300 certification AS SENIOR MAC ENGINEER YOU WILL HAVE: A minimum of 3-4 years relevant experience. Minimum 1 years' experience in running a network and server infrastructure for a small to medium-sized business Strong knowledge of Mac technologies, and ideally experience with Linux servers Strong Knowledge of JAMF Extensive knowledge and experience with configuring and supporting firewalls, switches, wireless access points (Sonicwall (ESSENTIAL), Brocade, Ubiquiti, Cisco Meraki) Networking Cisco Meraki Dell Servers VOIP/SIP Phones setup, configuration (3CX) VM's (Hyper-V, VMware) Strong IT support skills, troubleshooting and problem-solving. DESIRABLE SKILLS INCLUDE: Active Directory Open Directory macOS Server Linux Administration and command line PfSense/VPN Configuration Qnap/Synology Storage TrueNas NextCloud AS SENIOR MAC ENGINEER THIS HAS TO BE YOU: Presentable with good communication skills to all members of staff including senior management Excellent organisational and time-management skills Meticulous attention to detail and high levels of accuracy Agile and flexible approach with the ability to adapt quickly to changing requirements in a fast-paced environment Strong judgement and ability to think independently, use own initiative, and self-start proactively A strong team player who puts the best interests of the wider team before their own Positive attitude, humble nature, and high integrity Highly discrete and ethical in all matters Ability to be bold and progressive and lead rather than follow Other Duties will include: Troubleshoot day to day user problems including assisting in creating new user accounts as well as setting up the equipment at the workstations Desk Moves Physical lifting and moving of IT Equipment Experience of an office move is also desired Are you a macOS-focused IT Technical professional but this role doesn't quite fit? Eligo is a leading Mac IT Technical recruitment consultancy specialising in macOS and Cross-platform Mac/PC IT support roles. Roles include 1st, 2nd, and 3rd line Mac (was Mac OSX) and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers. Looking for skills in macOS, Jamf, G Suite, Salesforce, VOIP, Bash scripting. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you a perfect macOS (Mac OSX) IT role. Anne Rooke - Mac IT Recruiter - Specialist Mac IT Recruitment

London, England / £46000 - £51000 per annum + Excellent benefits

Swift Developer You are a bright, passionate about tech macOS-focused individual. You may be a macOS admin seeking to grow and develop your Swift developer skills. As a Swift developer, you will have some good foundational knowledge of Mac/iOS development, as opposed to just being a pure Swift dev. You will have the opportunity to develop, own and grow flagship products. You will be working as part of a talented Product and Platform team, which has significant experience in developing and managing in-house solutions, apps and infrastructure written in Python, Swift and a number of Shell scripting languages. This is an exciting position with huge potential for growth for the right individual. You will be quick-thinking and thrive in a busy, fast-moving environment while being able to work on your own initiative. As a Swift Developer, you will start on a competitive salary package that is based on experience (£46-£51K) as well as a wide range of benefits. Remote work within the UK is offered for this role, with travel to the office being required from time to time. Your role: developing internal and customer-facing Company systems using Apple development languages and frameworks, particularly Swift performing requirements determination analysis and producing plans for the design and delivery of projects designing and implementing UI/UX designs for internal and customer-facing applications, following project specifications designing and delivering full end-to-end development lifecycle workflows assisting other members of the development and engineering teams within projects, in areas relevant to your specialisation producing documentation as required, in areas such as software development, release management, system architecture etc monitoring the performance, quality and responsiveness of the company's applications working with the rest of the team to define, design and develop new features publishing applications to GitHub or app stores Essential: experience of working with Swift, across all Apple's device types and operating systems experience of working with Apple's App Store Connect and developer programs experience of UI/UX design and implementation experience of full end-to-end development lifecycle work experience of working with Git experience of working with REST APIs Desirable: experience of in-app data visualisation experience of Swift UI experience of CocoaPods and Swift Package Manager experience of working with CI/CD pipelines awareness of secure coding practices Benefits hybrid flexible working private health cover life insurance pension contributions additional day holiday for your birthday dedicated Apple laptop + remote work accessories home office equipment allowance cycle to work scheme work-related travel allowance contribution to a personal financial advice and planning service open and inclusive culture with focus on personal development Are you a macOS-focused IT Technical professional but this role doesn't quite fit? Eligo is a leading Mac IT Technical recruitment consultancy specialising in macOS and Cross-platform Mac/PC IT support roles. Roles include 1st, 2nd, and 3rd line Mac (was Mac OSX) and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, Swift Developers, IT Managers. Looking for skills in macOS, Jamf, G Suite, Salesforce, VOIP, Bash scripting. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you your perfect macOS (Mac OSX) IT role. Anne Rooke - Mac IT Recruiter - Specialist Mac IT Recruitment

West End, London / £67000 - £72000 per annum + Excellent benefits

macOS Infrastructure Engineer and System Administrator Seeking a macOS IT expert to look after the infrastructure of this prestigious macOS-focused organisation. As Senior Mac Engineer you will be: -Customer focussed -Very much a mac person -Linux & Jamf on-prem skills -Fully manage the server kit room of switches, VM's, storage systems and tape backups. -Big focus on infrastructure: such as the configuration of firewalls, networking, hyper-v, Linux. In summary: The ideal candidate will be a senior macOS IT specialist who is customer-focused with excellent soft skills too. You must be proactive, hands-on with a can-do attitude, able to prioritise your time well. You must have proven in-depth Linux server skills including good scripting skills, web servers, file servers, and directory services. Essential Skills: Extensive knowledge and experience with configuring and supporting firewalls, switches, wireless access points (Sonicwall (ESSENTIAL), Brocade, Ubiquiti, Cisco Meraki) Networking Cisco Meraki Linux Servers Dell Servers VOIP/SIP Phones setup, configuration (3CX) VM's (Hyper-V, VMware) Highly Desirable: Jamf Pro MDM skills with experience of setting up and configuring an on-prem Jamf Pro configuration (Jamf 300+ ideally) Other skills: Active Directory Open Directory macOS Server Linux Administration and command line PfSense/VPN Configuration Qnap/Synology Storage Highly Beneficial Experience: TrueNas NextCloud This is a senior but very hands-on role. You must be happy to assist in troubleshooting day-to-day user problems including, video conferencing, printers and similar as well as creating new user accounts and setting up equipment and new starters as required. Experience of an office move would also be beneficial. Qualifications & experience: Extensive knowledge and experience with configuring and supporting macOS, Server.app and its various services (Open Directory Master/Replica (inc Users and Groups), File Sharing (inc ACL and Posix Permission's management), DHCP, DNS Some Linux knowledge would be beneficial. Extensive knowledge and experience with configuring and supporting macOS Deployment Workflows/Tools (Jenkins CI, Munki, Bootstrappr, Reposado, Profile Manager, Cisco Meraki System Manager). Extensive knowledge and experience with the Command Line and Scripting (Bash and Python). Extensive knowledge and experience with configuring and supporting firewalls, switches, wireless access points (Sonicwall, Brocade, Ubiquiti, Cisco Meraki). Knowledge and Experience supporting Windows 7, Windows Server 2016, Hyper-V Failover Clustering, SQL Failover Clustering, RDS Environment, Active Directory. Must have a track record of being able to work alongside all levels of users Must have a flexible approach to task and working hours Are you a macOS-focused IT Technical professional but this role doesn't quite fit? Eligo is a leading Mac IT Technical recruitment consultancy specialising in macOS and Cross-platform Mac/PC IT support roles. Roles include 1st, 2nd, and 3rd line Mac (was Mac OSX) and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers. Looking for skills in macOS, Jamf, G Suite, Salesforce, VOIP, Bash scripting. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you your perfect macOS (Mac OSX) IT role. Anne Rooke - Mac IT Recruiter - Specialist Mac IT Recruitment

City of London, London / £24000 - £26000 per annum + Excellent benefits

IMMEDIATELY REQUIRED - macOS 1st and 2nd line IT Support Analyst A permanent role mainly office based but with around a day a week working from home also. macOS and Windows PC - macOS IT Support - Creative Agency - London - Helpdesk, email including Outlook, Office 365, Microsoft Office, iOS support, AV system support, Adobe Creative Cloud, Active Directory, Zoom, Slack As macOS IT Support Analyst - you will have good knowledge of macOS (Mac OS X) - communication skills and enthusiasm and willingness to learn are important too. Providing Apple Mac IT remote and deskside support, troubleshooting, and providing Mac-focused IT support for desktop applications including Microsoft Office, MS Office. You will also provide Mac helpdesk support using remote access as well as deskside. It is a busy creative environment - it is key you have the right personality to fit in with this. You will be working within the Mac IT support team. providing macOS IT support to busy deadline driven users - it is a fast-paced environment and you will provide remote support to those using VPN access. You will be the first point of contact and will be trained and able to escalate any problems you are unable to solve. This role is part of a team where the other members of the team will have more experience than you and you will be given plenty of training and guidance. As Apple Mac macOS (was OSX) IT Support Analyst: You should have excellent communication skills Be a keen and fast learner and be enthusiastic about helping users. The working environment is relaxed but extremely professional, so the successful candidate must be able to operate effectively in a highly creative atmosphere and be a real team player joining the IT team there. Cultural fit is important to success in this role, so you must be proactive and outgoing. Key Responsibilities: The ideal candidate will have a minimum of one year's experience working on an IT Helpdesk or similar front office IT support role. We are looking for candidates with experience supporting the following: macOS (essential) Adobe Creative Cloud Suite Microsoft Office for both Apple Mac & Windows Understanding of basic networking principles including DNS & DHCP Video conferencing, calls and Slack What you will be doing: Log and maintain an accurate record of support calls using the helpdesk ticketing system. Provide a broad range of technical support to 150+ users. Provide functional help and assistance via phone, email, remote access or desk side. Setting up video calls and supporting these and Slack Escalate support calls efficiently to ensure they are resolved by the senior member of IT. Work closely with the IT team to maintain the IT infrastructure sharing knowledge with other team members. Manage hardware loan stock ensuring laptops and iPads are charged and cleared of data. Maintain stock levels of adapters, chargers, cables etc. Perform daily walkaround of meeting rooms ensuring they are tidy of cables and IT accessories. Perform daily check of all printers ensuring they are free from faults. Perform fortnightly check of meeting room IT equipment to ensure they are fully functioning for meetings. Provide desktop hardware and software support to all staff members. Assist staff in setting up IT equipment in meeting rooms. Provide weekly status reports to ongoing user issues and raise common problems that can be addressed to prevent future occurrences. Ensure all administration and procedural documentation is kept up to date. Maintain accurate information on the computer asset management system ensuring all information for new hardware is added, old hardware is removed, and current hardware details are correct. Ad Hoc IT support tasks as and when required/appropriate. Creation of new user accounts Archiving and removal of accounts when staff leave Setup new user computers and phones. Upon leaving, users' computer and phone accounts are archived and removed. Data is provided to line manager or relevant team member. Hardware is re-provisioned. As Mac IT Support Analyst you must have Apple macOS IT troubleshooting skills, be well organised and able to work under pressure to deadlines in a busy environment. You must be self-motivated and positive with a good deskside manner. You will be helpful to other members of the team and be confident, punctual and reliable. Apple macOS - Mac 2nd line IT Support - Creative Agency - Central London - Email including Outlook, Office 365, Microsoft Office, iOS support, AV system support, Adobe Creative Cloud, Active Directory, Azure, Jamf, intune, Zoom, Slack Are you a Mac OSX focused IT Technical professional but this role doesn't quite fit? Anne Rooke at Eligo is a leading Mac IT Technical Recruitment Consultant specialising in macOS (Mac OSX) and Cross-platform Mac/PC IT support roles. Roles include 1st, 2nd and 3rd line macOS and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers, Filemaker Developers. Please don't hesitate to get in touch with us - Anne Rooke - Specialist Apple macOS IT Recruitment at Eligo - let us help you secure your perfect macOS IT support role.

West End, London / £74000 - £80000 per annum + Generous quarterly bonus and benefits

SENIOR PYTHON ENGINEER (AUTOMATION) £74-80K per annum plus 10% bonus paid quarterly and great package of benefits including any hired candidate who passes their probation period gets a free iPhone 13 or equivalent! Hybrid working; initially home-based with a view to part office part home working for new normal. Totally home-based bar the occasional visit will also be considered. THE ROLE You are a Senior Python Engineer who will help with network automation, data aggregation and product development. The position reports to the Director of Engineering and will work alongside a Network Automation Engineer with a focus on backend Python. Primary responsibilities will include:- New platform backend architecture Data modeling of newly captured datasets Research and development Assisting the growth of other team members Building and improving existing tooling Current projects include: Flask based standard API for atomic network operations API "Shim" that sits across multiple existing data sources (CRM, Asset Management, Monitoring Platforms) Infrastructure data modelling Automated "self-healing" fault-finding of infrastructure issues Creating programmatic data linkage across existing datasets Future projects include: Perimeter network security audit tool API for self-service network services CI pipeline creation for change simulation and review Experience in the following areas will be highly desirable: Experience using Python web frameworks such as Flask or Django REST API usage and design Data push and pull techniques using ELK Knowledge of web servers such as Apache or NGINX Automation suites such as Puppet, Ansible or Napalm Understanding of version control systems (git, svn) Knowledge of CI/CD Pipelines Understanding of service provider service provisioning and management As Senior Python Developer: Can work well as part of a team or independently depending on project requirements Calm and decisive when diagnosing issues under pressure Has excellent troubleshooting skills 3-5 years industry experience with a track record of success Experienced in dealing with sales functions and can influence and contribute to the design of new products and services Experienced at representing an organisation at technical conferences and related professional societies First-class interpersonal, communication and leadership skills at all levels within an organisation, across all departments Outgoing personality who will develop the reputation of the engineering team An individual who possesses excellent organisation skills Enjoy a varied workload Bright intellect with a depth and breadth of personal and professional experiences Be able to explain technical matters in an understandable way to non-technical staff Able to mentor and train junior team Learn quickly on the job Visualise large complex systems easily and abstract the relevant parts of the systems Are you a Python professional but this role doesn't quite fit? Eligo is a leading IT Technical recruitment consultancy specialising in Python Engineer roles. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you your perfect Python Engineer role. Anne Rooke - Python IT Recruiter - Specialist Python Recruitment

London, England / £46000 - £51000 per annum + Excellent benefits

Swift Developer You are a bright, passionate about tech macOS-focused individual. You may be a macOS admin seeking to grow and develop your Swift developer skills. As a Swift developer, you will have some good foundational knowledge of Mac/iOS development, as opposed to just being a pure Swift dev. You will have the opportunity to develop, own and grow flagship products. You will be working as part of a talented Product and Platform team, which has significant experience in developing and managing in-house solutions, apps and infrastructure written in Python, Swift and a number of Shell scripting languages. This is an exciting position with huge potential for growth for the right individual. You will be quick-thinking and thrive in a busy, fast-moving environment while being able to work on your own initiative. As a Swift Developer, you will start on a competitive salary package that is based on experience (£46-£51K) as well as a wide range of benefits. Remote work within the UK is offered for this role, with travel to the office being required from time to time. Your role: developing internal and customer-facing Company systems using Apple development languages and frameworks, particularly Swift performing requirements determination analysis and producing plans for the design and delivery of projects designing and implementing UI/UX designs for internal and customer-facing applications, following project specifications designing and delivering full end-to-end development lifecycle workflows assisting other members of the development and engineering teams within projects, in areas relevant to your specialisation producing documentation as required, in areas such as software development, release management, system architecture etc monitoring the performance, quality and responsiveness of the company's applications working with the rest of the team to define, design and develop new features publishing applications to GitHub or app stores Essential: experience of working with Swift, across all Apple's device types and operating systems experience of working with Apple's App Store Connect and developer programs experience of UI/UX design and implementation experience of full end-to-end development lifecycle work experience of working with Git experience of working with REST APIs Desirable: experience of in-app data visualisation experience of Swift UI experience of CocoaPods and Swift Package Manager experience of working with CI/CD pipelines awareness of secure coding practices Benefits hybrid flexible working private health cover life insurance pension contributions additional day holiday for your birthday dedicated Apple laptop + remote work accessories home office equipment allowance cycle to work scheme work-related travel allowance contribution to a personal financial advice and planning service open and inclusive culture with focus on personal development Are you a macOS-focused IT Technical professional but this role doesn't quite fit? Eligo is a leading Mac IT Technical recruitment consultancy specialising in macOS and Cross-platform Mac/PC IT support roles. Roles include 1st, 2nd, and 3rd line Mac (was Mac OSX) and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, Swift Developers, IT Managers. Looking for skills in macOS, Jamf, G Suite, Salesforce, VOIP, Bash scripting. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you your perfect macOS (Mac OSX) IT role. Anne Rooke - Mac IT Recruiter - Specialist Mac IT Recruitment

City of London, London / £24000 - £26000 per annum + Excellent benefits

IMMEDIATELY REQUIRED - macOS 1st and 2nd line IT Support Analyst A permanent role mainly office based but with around a day a week working from home also. macOS and Windows PC - macOS IT Support - Creative Agency - London - Helpdesk, email including Outlook, Office 365, Microsoft Office, iOS support, AV system support, Adobe Creative Cloud, Active Directory, Zoom, Slack As macOS IT Support Analyst - you will have good knowledge of macOS (Mac OS X) - communication skills and enthusiasm and willingness to learn are important too. Providing Apple Mac IT remote and deskside support, troubleshooting, and providing Mac-focused IT support for desktop applications including Microsoft Office, MS Office. You will also provide Mac helpdesk support using remote access as well as deskside. It is a busy creative environment - it is key you have the right personality to fit in with this. You will be working within the Mac IT support team. providing macOS IT support to busy deadline driven users - it is a fast-paced environment and you will provide remote support to those using VPN access. You will be the first point of contact and will be trained and able to escalate any problems you are unable to solve. This role is part of a team where the other members of the team will have more experience than you and you will be given plenty of training and guidance. As Apple Mac macOS (was OSX) IT Support Analyst: You should have excellent communication skills Be a keen and fast learner and be enthusiastic about helping users. The working environment is relaxed but extremely professional, so the successful candidate must be able to operate effectively in a highly creative atmosphere and be a real team player joining the IT team there. Cultural fit is important to success in this role, so you must be proactive and outgoing. Key Responsibilities: The ideal candidate will have a minimum of one year's experience working on an IT Helpdesk or similar front office IT support role. We are looking for candidates with experience supporting the following: macOS (essential) Adobe Creative Cloud Suite Microsoft Office for both Apple Mac & Windows Understanding of basic networking principles including DNS & DHCP Video conferencing, calls and Slack What you will be doing: Log and maintain an accurate record of support calls using the helpdesk ticketing system. Provide a broad range of technical support to 150+ users. Provide functional help and assistance via phone, email, remote access or desk side. Setting up video calls and supporting these and Slack Escalate support calls efficiently to ensure they are resolved by the senior member of IT. Work closely with the IT team to maintain the IT infrastructure sharing knowledge with other team members. Manage hardware loan stock ensuring laptops and iPads are charged and cleared of data. Maintain stock levels of adapters, chargers, cables etc. Perform daily walkaround of meeting rooms ensuring they are tidy of cables and IT accessories. Perform daily check of all printers ensuring they are free from faults. Perform fortnightly check of meeting room IT equipment to ensure they are fully functioning for meetings. Provide desktop hardware and software support to all staff members. Assist staff in setting up IT equipment in meeting rooms. Provide weekly status reports to ongoing user issues and raise common problems that can be addressed to prevent future occurrences. Ensure all administration and procedural documentation is kept up to date. Maintain accurate information on the computer asset management system ensuring all information for new hardware is added, old hardware is removed, and current hardware details are correct. Ad Hoc IT support tasks as and when required/appropriate. Creation of new user accounts Archiving and removal of accounts when staff leave Setup new user computers and phones. Upon leaving, users' computer and phone accounts are archived and removed. Data is provided to line manager or relevant team member. Hardware is re-provisioned. As Mac IT Support Analyst you must have Apple macOS IT troubleshooting skills, be well organised and able to work under pressure to deadlines in a busy environment. You must be self-motivated and positive with a good deskside manner. You will be helpful to other members of the team and be confident, punctual and reliable. Apple macOS - Mac 2nd line IT Support - Creative Agency - Central London - Email including Outlook, Office 365, Microsoft Office, iOS support, AV system support, Adobe Creative Cloud, Active Directory, Azure, Jamf, intune, Zoom, Slack Are you a Mac OSX focused IT Technical professional but this role doesn't quite fit? Anne Rooke at Eligo is a leading Mac IT Technical Recruitment Consultant specialising in macOS (Mac OSX) and Cross-platform Mac/PC IT support roles. Roles include 1st, 2nd and 3rd line macOS and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers, Filemaker Developers. Please don't hesitate to get in touch with us - Anne Rooke - Specialist Apple macOS IT Recruitment at Eligo - let us help you secure your perfect macOS IT support role.

London, England / £28000 - £35000 per annum + Benefits

macOS and Jamf 2nd line IT Support Analyst Established and successful creative agency based in London. The role will be part office-based; part home-based, joining a friendly and established agency and team. You are a macOS and Jamf IT support professional, ideally having provided 1st and 2nd line macOS and Jamf IT support within a creative environment. As a macOS and Jamf IT support analyst you will have: A good level of Mac OS and Windows OS knowledge Some experience (a year) of O365 from an administrative point of view Decent knowledge of supporting the Microsoft O365 software stack - Office Ideally, as macOS IT support engineer you will also have: Sharepoint or Confluence experience JAMF (Casper) usage Usage of Adobe Creative apps Knowledge of Windows Server (2012 and later) Networking knowledge Cyber security - anti-virus/malware support As a macOS 2nd line IT support analyst you must be: Pro-active in keeping up to date with new technology Highly service-minded and responsive in dealing with colleagues' needs Good at communication - prompt and pro-active Dedicated to excellent outcomes - seeing even the smallest task through to successful completion Thorough with excellent attention to detail Are you a macOS (formerly Mac OSX) or Linux focused IT Technical professional but this role doesn't quite fit? Eligo are a leading Mac and Linux IT Technical recruitment consultancy specialising in macOS, Linux and multi-platform Mac/PC and Linux IT support roles. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you your perfect Linux or Mac IT support role. Anne Rooke - macOS and Linux Recruiter, - Specialist Mac and Linux Recruitment

West End, London / £74000 - £80000 per annum + Generous quarterly bonus and benefits

SENIOR PYTHON ENGINEER (AUTOMATION) £74-80K per annum plus 10% bonus paid quarterly and great package of benefits including any hired candidate who passes their probation period gets a free iPhone 13 or equivalent! Hybrid working; initially home-based with a view to part office part home working for new normal. Totally home-based bar the occasional visit will also be considered. THE ROLE You are a Senior Python Engineer who will help with network automation, data aggregation and product development. The position reports to the Director of Engineering and will work alongside a Network Automation Engineer with a focus on backend Python. Primary responsibilities will include:- New platform backend architecture Data modeling of newly captured datasets Research and development Assisting the growth of other team members Building and improving existing tooling Current projects include: Flask based standard API for atomic network operations API "Shim" that sits across multiple existing data sources (CRM, Asset Management, Monitoring Platforms) Infrastructure data modelling Automated "self-healing" fault-finding of infrastructure issues Creating programmatic data linkage across existing datasets Future projects include: Perimeter network security audit tool API for self-service network services CI pipeline creation for change simulation and review Experience in the following areas will be highly desirable: Experience using Python web frameworks such as Flask or Django REST API usage and design Data push and pull techniques using ELK Knowledge of web servers such as Apache or NGINX Automation suites such as Puppet, Ansible or Napalm Understanding of version control systems (git, svn) Knowledge of CI/CD Pipelines Understanding of service provider service provisioning and management As Senior Python Developer: Can work well as part of a team or independently depending on project requirements Calm and decisive when diagnosing issues under pressure Has excellent troubleshooting skills 3-5 years industry experience with a track record of success Experienced in dealing with sales functions and can influence and contribute to the design of new products and services Experienced at representing an organisation at technical conferences and related professional societies First-class interpersonal, communication and leadership skills at all levels within an organisation, across all departments Outgoing personality who will develop the reputation of the engineering team An individual who possesses excellent organisation skills Enjoy a varied workload Bright intellect with a depth and breadth of personal and professional experiences Be able to explain technical matters in an understandable way to non-technical staff Able to mentor and train junior team Learn quickly on the job Visualise large complex systems easily and abstract the relevant parts of the systems Are you a Python professional but this role doesn't quite fit? Eligo is a leading IT Technical recruitment consultancy specialising in Python Engineer roles. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you your perfect Python Engineer role. Anne Rooke - Python IT Recruiter - Specialist Python Recruitment

West End, London / £67000 - £72000 per annum + Excellent benefits

macOS Infrastructure Engineer and System Administrator Seeking a macOS IT expert to look after the infrastructure of this prestigious macOS-focused organisation. As Senior Mac Engineer you will be: -Customer focussed -Very much a mac person -Linux & Jamf on-prem skills -Fully manage the server kit room of switches, VM's, storage systems and tape backups. -Big focus on infrastructure: such as the configuration of firewalls, networking, hyper-v, Linux. In summary: The ideal candidate will be a senior macOS IT specialist who is customer-focused with excellent soft skills too. You must be proactive, hands-on with a can-do attitude, able to prioritise your time well. You must have proven in-depth Linux server skills including good scripting skills, web servers, file servers, and directory services. Essential Skills: Extensive knowledge and experience with configuring and supporting firewalls, switches, wireless access points (Sonicwall (ESSENTIAL), Brocade, Ubiquiti, Cisco Meraki) Networking Cisco Meraki Linux Servers Dell Servers VOIP/SIP Phones setup, configuration (3CX) VM's (Hyper-V, VMware) Highly Desirable: Jamf Pro MDM skills with experience of setting up and configuring an on-prem Jamf Pro configuration (Jamf 300+ ideally) Other skills: Active Directory Open Directory macOS Server Linux Administration and command line PfSense/VPN Configuration Qnap/Synology Storage Highly Beneficial Experience: TrueNas NextCloud This is a senior but very hands-on role. You must be happy to assist in troubleshooting day-to-day user problems including, video conferencing, printers and similar as well as creating new user accounts and setting up equipment and new starters as required. Experience of an office move would also be beneficial. Qualifications & experience: Extensive knowledge and experience with configuring and supporting macOS, Server.app and its various services (Open Directory Master/Replica (inc Users and Groups), File Sharing (inc ACL and Posix Permission's management), DHCP, DNS Some Linux knowledge would be beneficial. Extensive knowledge and experience with configuring and supporting macOS Deployment Workflows/Tools (Jenkins CI, Munki, Bootstrappr, Reposado, Profile Manager, Cisco Meraki System Manager). Extensive knowledge and experience with the Command Line and Scripting (Bash and Python). Extensive knowledge and experience with configuring and supporting firewalls, switches, wireless access points (Sonicwall, Brocade, Ubiquiti, Cisco Meraki). Knowledge and Experience supporting Windows 7, Windows Server 2016, Hyper-V Failover Clustering, SQL Failover Clustering, RDS Environment, Active Directory. Must have a track record of being able to work alongside all levels of users Must have a flexible approach to task and working hours Are you a macOS-focused IT Technical professional but this role doesn't quite fit? Eligo is a leading Mac IT Technical recruitment consultancy specialising in macOS and Cross-platform Mac/PC IT support roles. Roles include 1st, 2nd, and 3rd line Mac (was Mac OSX) and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers. Looking for skills in macOS, Jamf, G Suite, Salesforce, VOIP, Bash scripting. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you your perfect macOS (Mac OSX) IT role. Anne Rooke - Mac IT Recruiter - Specialist Mac IT Recruitment