Consultants

City of London, London / £73000 - £78000 per annum + bonus and benefits

Lead Research & Development Engineer Are you a highly technical Research and Development Engineer? With a background and skills in Open Source technology and expert level Python and Javascript programming languages, you will be spearheading a software development programme with a focus on video collaboration tools, video collaboration platforms, Platform Services. As Research and Development Engineer, you will have sound R & D experience focusing on software development rather than networks or engineering. Ideally from a background dealing with video technology or film production and/or video production. As Research and Development (R and D) lead, you must also have a sound knowledge of AWS and Azure. You will be an expert in Product Development and deeply knowledgeable about web applications. Does this sound like you? The role As Lead R&D Engineer you will be finding ways to develop new products based on new or forecasted trends. You will develop proposals for these new or improved products, and then work with product management to develop a roadmap to monetise the product(s). Once the product(s) is developed, you will then be responsible for testing and researching its effectiveness before initial market launch.   Responsibilities Research methods to improve existing products based on industry trends Develop new products to meet the needs of the company's target market Report on any technical product issues that are discovered during evaluation Manage product testing and trials, assessing "materials" used, the efficiency of the process, and the effectiveness of the final product Work in close collaboration with product development and product management Budget and forecast new developments or research plans Work with market research companies to ensure the new product will do well in the market Represent the company   Education, Experience, Skills Bachelor's degree (Masters would be an advantage) Understanding of Web technologies. Understanding of Film / Video Strong research, development, and innovation skills Strong project management skills Comfortable working with internal & external teams Sound judgment, particularly in product development, with strong analytical skills Strong understanding of programming, software development, and architecture Keen interest in Open Source Python, Javascript It is important that you have a background and skills in Open Source technology and expert level Python and Javascript programming languages. Your Research and Development role will be spearheading a software development programme with a focus on video collaboration tools, video collaboration platforms, Platform Services. Your R & D experience will have been within software development rather than networks or engineering. Ideally from a background dealing with video technology or film production and/or video production. You must know AWS and Azure. You will be an expert in Product Development and deeply knowledgeable about web applications. If this is you then apply NOW! Anne@eligo.co.uk Are you a software development professional but this role doesn't quite fit? Eligo is a leading IT Technical recruitment consultancy. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you your perfect IT role. Anne Rooke - IT Recruiter - Specialist IT Recruitment  

London, England / £45000 - £50000 per annum + Excellent benefits incl private healthcare

Technical Team Manager (senior macOS skills and background essential) *HOME-BASED DURING COVID-19 WITH FLEXIBLE AND SAFE WORKING THEREAFTER Are you a Technical Team Manager or Senior IT Support Engineer, IT Manager, or Service Delivery Manager looking for your next senior opportunity within an established, growing, and progressive company? Are you known for your spot-on organisation skills and excellent attention to detail? Do you want to take the reins to develop and motivate a team of skilled and technical macOS IT engineers? Then you could be the missing part to this hardworking technical team, that needs a friendly and motivated technical team leader. As the Technical Team Manager, you will play a pivotal role in managing the performance of your team, setting objectives and producing key results for the customer. You will also be efficient at identifying and planning training needs whilst promoting a positive supportive culture. Day to day responsibilities of a Technical Team Manager include; Planning and scheduling of workload and resources to ensure service desk and technical consultants are working effectively, delivering against key results, meeting SLA's and the company processes. Use your keen eye to identify patterns and trends in support requests from across the client base and reduce any recurrence of common issues. Allocate appropriate resources from the team, agreeing on timings and key deliverables. Ensure all documentation has been updated and any relevant processes have been communicated to the team. You'll be the first point of technical escalation for the team, coaching the engineers to develop their skills and knowledge and supporting individual development plans. Have you got the skills to lead this technical team? You will have at least 3+ years' experience in a similar role, with a proven track record in improving the performance of a technical team. Or 3+ years' experience in a hands-on IT Support role with recent Apple Mac experience. You will be good with numbers, able to analyse and produce reports. You can work independently and effectively manage multiple projects at once. It would be a bonus if you have experience working with ServiceNow or within an MSP. If you take on this Technical Team Manager role, you could be earning a competitive salary of £45,000 - £50,000 with extra benefits such as healthcare insurance. So, if this sounds right up your street, apply today and start asap! Are you a macOS focused IT Technical professional but this role doesn't quite fit? Anne Rooke at Eligo is a leading Mac IT Technical Recruitment Consultant specialising in macOS (Mac OSX) and Cross-platform Mac/PC IT support roles. Roles include 1st, 2nd and 3rd line macOS and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers. Please don't hesitate to get in touch with us - Anne Rooke - Specialist Apple macOS IT Recruitment at Eligo - let us help you secure your perfect macOS IT support role.

London, England / £45000 - £50000 per annum + Excellent benefits incl private healthcare

Technical Team Manager (senior macOS skills and background essential) *HOME-BASED DURING COVID-19 WITH FLEXIBLE AND SAFE WORKING THEREAFTER Are you a Technical Team Manager or Senior IT Support Engineer, IT Manager, or Service Delivery Manager looking for your next senior opportunity within an established, growing, and progressive company? Are you known for your spot-on organisation skills and excellent attention to detail? Do you want to take the reins to develop and motivate a team of skilled and technical macOS IT engineers? Then you could be the missing part to this hardworking technical team, that needs a friendly and motivated technical team leader. As the Technical Team Manager, you will play a pivotal role in managing the performance of your team, setting objectives and producing key results for the customer. You will also be efficient at identifying and planning training needs whilst promoting a positive supportive culture. Day to day responsibilities of a Technical Team Manager include; Planning and scheduling of workload and resources to ensure service desk and technical consultants are working effectively, delivering against key results, meeting SLA's and the company processes. Use your keen eye to identify patterns and trends in support requests from across the client base and reduce any recurrence of common issues. Allocate appropriate resources from the team, agreeing on timings and key deliverables. Ensure all documentation has been updated and any relevant processes have been communicated to the team. You'll be the first point of technical escalation for the team, coaching the engineers to develop their skills and knowledge and supporting individual development plans. Have you got the skills to lead this technical team? You will have at least 3+ years' experience in a similar role, with a proven track record in improving the performance of a technical team. Or 3+ years' experience in a hands-on IT Support role with recent Apple Mac experience. You will be good with numbers, able to analyse and produce reports. You can work independently and effectively manage multiple projects at once. It would be a bonus if you have experience working with ServiceNow or within an MSP. If you take on this Technical Team Manager role, you could be earning a competitive salary of £45,000 - £50,000 with extra benefits such as healthcare insurance. So, if this sounds right up your street, apply today and start asap! Are you a macOS focused IT Technical professional but this role doesn't quite fit? Anne Rooke at Eligo is a leading Mac IT Technical Recruitment Consultant specialising in macOS (Mac OSX) and Cross-platform Mac/PC IT support roles. Roles include 1st, 2nd and 3rd line macOS and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers. Please don't hesitate to get in touch with us - Anne Rooke - Specialist Apple macOS IT Recruitment at Eligo - let us help you secure your perfect macOS IT support role.

Bristol, England / £23000 - £29000 per annum + Benefits

macOS and Windows PC - macOS IT Support - Creative Agency - Central Bristol - Helpdesk, email including Outlook, Office 365, AV system support, Adobe Creative Cloud, Adobe Creative Suite, As macOS Deskside IT Support Analyst - you will have good knowledge of macOS (Mac OS X) providing 1st and 2nd line macOS IT support to 50 users in a creative agency in Bristol Providing Apple Mac IT Helpdesk and deskside support, troubleshooting macOS, and providing Mac focused IT support for desktop applications including Microsoft Office (MS Office) and Adobe Creative Cloud. You will provide some Mac/PC telephone support using remote access as well as deskside. Collaborate on macOS and related IT projects to help build infrastructure Manage the user on-boarding and off-boarding process Ensure hardware and software assets are tracked Ensure documentation is kept up to date Monitor back-ups and assist with archiving Support and resolve issues with printers, phones, video conferencing and AV Office 365 It is a busy creative environment - it is key you have the right personality to fit in with this. You will be the macOS IT support person in this office liaising closely with a sister office in London. You will be providing macOS IT support to busy deadline driven users - it is a fast paced environment so you will provide Apple remote support to those using VPN access too. As Apple macOS IT Support Analyst: You should have excellent communication skills Be a keen and a fast learner and be enthusiastic about helping users. The working environment is relaxed but extremely professional, so the successful candidate must be able to operate effectively in a highly creative atmosphere and be a real team player joining the IT team there. Cultural fit is important to success in this role, so you must be proactive and outgoing. As Mac IT Support Analyst you must have good Apple macOS IT troubleshooting skills, be well organised and able to work under pressure to deadlines in a busy environment. You must be self-motivated and positive with a good deskside manner. macOS and Windows PC - macOS IT Support - Creative Agency - Central Bristol - Helpdesk, email including Outlook, Office 365, AV system support, Adobe Creative Cloud, Adobe Creative Suite Are you a macOS focused IT Technical professional but this role doesn't quite fit? Eligo are a leading Mac IT Technical recruitment consultancy specialising in macOS (Mac OSX) and Cross-platform Mac/PC IT support roles. Roles include 1st, 2nd and 3rd line macOS and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers, Filemaker Developers. Please don't hesitate to get in touch with Anne Rooke - Specialist Apple macOS IT Recruiter for a confidential chat about how we can secure you your perfect macOS IT support role.

City of London, London / £50000 - £55000 per annum + bonus and benefits

Technical Marketing Manager - Salesforce and Pardot Are you an outgoing and dynamic Technical Marketing Manager? Are you good at Salesforce & Pardot Campaign Management? As Technical Marketing Manager (Salesforce and Pardot), you will be responsible for implementing, maintaining and optimising the technical backbone of the Marketing team, managing their lead funnel and outbound communications whilst also helping to capture the value of all marketing efforts (in terms of engagement and sales). This is, above all, a TECHNICAL role. A TECHNICAL MARKETING role. As Technical Marketing Manager you must: Be comfortable with software in all forms Be able to solve problems, find answers on your own, and generally be self-sufficient. Have strong internal presentation capabilities and know the Media & Entertainment market. Combine technical and marketing knowledge and competencies in order to fulfill the company's sales objectives and goals. Responsibilities Lead Processing (programs, demand gen, telemarketing, organic inbound, events) Lead Quality Enforcement & Reporting Salesforce & Pardot Campaign Management (programs, demand generation, events, telemarketing, sales) Campaign Execution & Optimisation (schedule, manage and optimise emails/ drip programs/ create Salesforce/ Pardot campaigns/ create landing pages, BANT Forms etc) Work closely with the Demand Generation agency on campaign execution, optimisation and reporting Lists Management (programs, demand generation, events, telemarketing, customer, operational, etc.) Reporting & Analytics (organic inbound, outbound, programs, demand generation, telemarketing, events) Website oversight, maintenance and optimisation (SEO, user journeys, content updates, reporting) managing external partner Optimising digital prospects and customer user journeys to support sales cycle (email engagement programs, website) As Technical Marketing Manager you will also oversee several key systems: com website on WordPress (including SEO and online ad campaigns) Salesforce Admin for Marketing (not overall admin) Pardot Marketing Automation Tableau & Funnel io For Reporting Google Analytics FullCircle Insights for Marketing Attribution Leadfeeder for Website traffic tracking Zoom Info For Outbound Marketing Lists You should have: University degree. Fluency in written and spoken English. 3+ years related experience in media services, media/content-centric SaaS/PaaS or network services Good understanding of network concepts and technologies. Experience in both inside sales and demand generation in the Platform / SaaS space. Excellent verbal and written communication skills, proven presentation/demonstration and client interaction skills. Ability to work in a team environment as well as individually. Proficiency with Salesforce.com, and associated sales/marketing systems is preferred. Experience with marketing automation and email marketing is a plus. Must be comfortable working with, manipulating, and analyzing large complex data sets. Advanced proficiency with Microsoft Excel or Google Sheets (including VLOOKUPs, Pivot Tables, and other advanced formulas etc.); any ability in SQL gets major bonus points Website management experience preferred; major bonus points if you have any front-end coding capability (i.e. HTML, CSS, JavaScript, PHP) Ability to manage multiple projects and varying levels of complexity concurrently. Plus you must: Have a passion for solving media customer challenges with technology and services. Be responsible, self-motivated and professional. Take a hands-on approach to tackling, tactical as well as strategic work through creative problem-solving. Have the proven ability to operate effectively - and with velocity - in a fast-paced, entrepreneurial startup environment in which cross-functional teamwork and initiative is a must. Have a high level of energy with the ability and desire to work on advancing opportunities during standard, as well as non-standard, working hours. Recognise that as this is a Global role which straddles various time zones is it sometimes requires flexibility in terms of working hours. Be able to travel as required by the business. Do you have what's required to apply for this Technical Marketing Manager role? Email Anne@eligo.co.uk - Anne Rooke, recruiting for technical marketing professionals.