COVID-19 Statement - Supporting your business


company statement, covid-19

Given the uncertainty and change in our daily lives with the outbreak of COVID-19, we wanted to update you on our business continuity plans and how we can support you throughout this time.

As the situation around COVID-19 continues to evolve, we are doing everything we can to ensure the health and safety of our staff and those we work with and provide maximum flexibility and business continuity. We understand that during this time it is important to ensure business confidence whilst following government guidelines.

Measures we’re taking internally

Whilst we are monitoring government and NHS guidelines, we have ensured that we have policies in place to ensure the health and safety of all staff whilst ensuring that we can continue to support your business.

Currently, all staff are welcome to work from home, work flexible hours to avoid peak periods of commuter travel, or continue to come into the office should they show no symptoms. We have excellent technology and collaborative work practices in place meaning that business will not be affected by working remotely.

Support for your business

As efforts to slow the spread of the virus increase, social distancing efforts are increasing or already in place, changing the regular practices around your company’s recruitment. The outbreak has and will also have further effect on the economy and markets and it’s important to work to maintain business confidence.

To both these ends, we have implemented several ways in which we believe we can support your business.

Video Interviews

We are making our online video platform free and accessible to all clients during this time.

You’re likely facing a few months of uncertainty around hiring. Frustratingly, it feels like a long time to press pause on processes you've worked so hard to mature. Which is why we've taken measures to make sure you’re in a strong position when COVID-19 passes.  

On average, a talent pipeline takes 2-4 months to mature. This means we run the risk of turning a 3-month problem into a 12+ month problem if we take drastic measures and press stop. But we can’t simply carry on as normal either. We must find a way to slow down your process enough to cope with the change, whilst maintaining momentum with candidates to support your hiring plans for the remainder of the year. 

Our Video Technology - Odro

We've invested in the latest Video Software, designed specifically for the interview process. This technology, which is the most streamlined available on the market, allows us to provide recorded live interviews between our recruiters and candidates. We can also now involve your hiring managers in the process too. These interviews can then be shared with any decision-makers in your business, without the need for diary coordination. 

We’ve chosen a specialist provider that allows interviews to take place on a laptop, tablet and mobile devices in low bandwidth situations, giving us access to even the most remote candidates. The tech requires no downloads, registrations, logins or passwords, ensuring candidates with any level of technical ability can take part. We simply send a link, which they click once, and they’re ready to go.  

We also have the ability to record one-way interviews of candidates. This means that you can give us written questions that display one at a time to the interviewee, allowing them to record the answers to the questions on their own and submit the video back to you. From there, we can present the videos back to you in an interactive shortlist page which gives you full visibility of everyone in the process. These pages have commenting functions for each candidate shortlisted, as well as a document viewer that can hold up to five supporting attachments, such as a CV and cover letter. All of which means you retain complete control throughout, even during this time of unforeseen disruption. 

By slowing the process down, but keeping the pipeline of talent moving, we can support you to maintain your position in the market - ready to pick up where you left off in a few months when it’s back to business as usual.

We are further offering usage of our video meeting rooms for you and your company to facilitate internal communication and work from home arrangements during this time. 

Please speak to your dedicated consultant, one of the team, or get in touch at should you wish to find out more about our video services or utilise our platform.

Flexibility in our terms 

We understand the pressures on your business during this time. We believe in the importance of maintaining confidence in the market and ensuring that your business can continue to operate as best as possible. 

To ensure this and counter any uncertainty we have been working on amended terms of business where appropriate. 

Workforce planning and contingency 

Our partnership with your business extends beyond your recruitment assignments. We are uniquely placed within the market to support you and provide consultation on your workforce planning and contingency.

Please do not hesitate to get in touch for consultancy or advice during this time. Your business is our priority.

I am confident that with these measures in place and with the excellent team both you and I are surrounded by, we will overcome this challenging time, as we, and those who have come before us, have done so before. 

Look out for each other and those in your community. Remain sensible and follow advice clearly. If there's anything we (or you) can do to help other businesses, just let us know.

Stay safe and well.

All at Eligo Recruitment.