Infrastructure & Support

it support specialist

 

What does an IT Support Specialist do?

An IT Support Specialist is responsible for external or internal help desk support to computer system users. Reporting to IT managers, IT Support Specialists will work with minimal supervision and support users with hardware such as desktop computers, printers, scanners, mobile devices or software programmes.

IT Support Specialists will also be in charge of making sure the business computer systems are up to date and running efficiently and upgrade systems when required. Other duties of an IT Support Specialist may extend to data management for companies, which will include maintaining, backing up and securing databases.

Other IT Support Specialist roles include Junior IT Support Specialist, IT Service Desk Specialist, IT Applications Specialist, Apple Technical Specialist, PC Support Specialist, System Support Specialist.

What skills does an IT support specialist need?

An IT Support Specialist will need core skills in managing multiple projects at once, alongside maintaining high customer service standards. IT Support Specialists will have a good knowledge of commonly used information technologies and systems such as Apple Mac, PC, Microsoft, Cisco and programme certifications to support this.

What can an IT Support Specialist earn?

IT Support Specialist earnings depend on skill, experience level and company need. Junior and Mid-Level IT Support Specialists can earn between £18,000 to £30,000 and senior IT Support Specialists can earn between £35,000 to £50,000.

 

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rome

Rome is the most populous metropolitan city in Italy, with a history spanning 28 centuries it’s no wonder it’s the 3rd most visited country in the European Union and is home to Vatican Museums, the Colosseum, St Peter’s Basilica and Palatine Hill. Rome is also described as the city of two states, as it hides the world’s smallest and independent country within its city walls, The Vatican City.

Aside from its well-known museums and churches, Rome is also famous for its many fountains, statues and bridges across its city making it an important tourist destination of the world. Aside from tourism, other industries such as IT, aerospace, defence, telecommunications and banking are also majorly important to Rome’s economy.

Rome’s main railway station Termini is one of the largest in Europe and offers high-speed rail transport to major Italian cities, alongside 3 airports and a main harbour port of Civitavecchia. Other Rome transport includes the underground metro line, tram and busses.