Infrastructure & Support

it support specialist

 

What does an IT Support Specialist do?

An IT Support Specialist is responsible for external or internal help desk support to computer system users. Reporting to IT managers, IT Support Specialists will work with minimal supervision and support users with hardware such as desktop computers, printers, scanners, mobile devices or software programmes.

IT Support Specialists will also be in charge of making sure the business computer systems are up to date and running efficiently and upgrade systems when required. Other duties of an IT Support Specialist may extend to data management for companies, which will include maintaining, backing up and securing databases.

Other IT Support Specialist roles include Junior IT Support Specialist, IT Service Desk Specialist, IT Applications Specialist, Apple Technical Specialist, PC Support Specialist, System Support Specialist.

What skills does an IT support specialist need?

An IT Support Specialist will need core skills in managing multiple projects at once, alongside maintaining high customer service standards. IT Support Specialists will have a good knowledge of commonly used information technologies and systems such as Apple Mac, PC, Microsoft, Cisco and programme certifications to support this.

What can an IT Support Specialist earn?

IT Support Specialist earnings depend on skill, experience level and company need. Junior and Mid-Level IT Support Specialists can earn between £18,000 to £30,000 and senior IT Support Specialists can earn between £35,000 to £50,000.

 

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milan

Milan, located in the northern Lombardy region is the largest metropolitan area in Italy and is known as the Italian capital of fashion, design and banking. Milan is very much a financial hub, hosting the national stock exchange and many international banks and financial companies.

The city is known for its high-end shops and restaurants and is recognised as a fashion capital, hosting international events such as Milan Fashion Week. Milan is also home to big names in manufacturing and automotive industries such as Alfa Romeo and Pirelli.

Classic historic landmarks of Milan include the La Scala opera house, the Pizza Duomo and the Sforzesco Castle and its museums include world-renowned collections from major artists such as Leonardo Da Vinci.

Despite being named a fashion capital, Milan is also home to two successful football teams A.C. Milan and F.C. Internazionale. Milan and the nearby ski resort of Cortina d’Ampezzo will also be hosting the 2026 Winter Olympics.